Pension Employer Services Manager in Trowbridge, Wiltshire

Pension Employer Services Manager – Wiltshire Council

Fox Morris Group are working to recruit a Pension Employer Services Manager

The Employer Services Manager manages and leads the Employer Services team.

The Employer Services team is responsible for the effective operation of the Fund’s i-Connect system, collecting in validating and processing monthly data for all active members (around c23,500) from around 180 different employers.

In general, the Employer Services team has overall responsibility for maintaining accurate active member data on Altair.

The team also processes tasks related to this system, such deferrals, refunds and aggregations, supports employers with queries on their data submissions, escalates data issues and leads on the maintenance of the general data integrity on the pensions administration system.

Experience:

• To oversee the management and the effective use of the i-Connect employer system and manage the effective employer relations related to the system’s use with all employers (around 190 over time). In particular:
• Ensure the Employer Services team have appropriate checks and controls in place and these are applied each month when each employer submits their return;
• The i-Connect system effectively links up with the associated benefits processes;
• The Employer Services team performs all related data processes effectively and line with legislation (for example: new starter set ups, change of personal details, refunds of contributions, production of deferred benefits and aggregation of benefits), seeking the support of the Member Services Manager and Technical and Compliance Manager as necessary;
• High quality data integrity is maintained at all times for all aspects of active membership data including but not limited to: CARE data (including correct revaluation), FTE salary history, personal data (name, address) and all other supporting and background necessary to maintain accurate information;
• All new employers are onboarded and trained to use i-Connect; and
• Processes are in place to escalate any issues in line with the details of the Pensions Administration Strategy.
• New features to i-Connect are tested and embedded and introduced to the team as appropriate.

IF YOU WISH TO APPLY PLEASE RESPOND FIRSTLY WITH AN UP TO DATE CV,

AVAILABILITY/ NOTICE PERIOD, THE ROLE YOU WOULD LIKE TO APPLY FOR & THE HOURLY RATE YOU REQUIRE. 

We do not hold CV’s on file without first speaking.