People Manager

People Manager

This is a critical role that is responsible for managing the charity's day-to-day people management and development, ensuring appropriate processes are in place and in line with current and relevant legislation. The People Manager will help develop a high-performance culture where all colleagues feel a sense of belonging and are able to fulfil their potential.

People Manager Day-to-Day Duties

• Provide coaching to managers on values, behaviours, and people management practices
• Support development of an inclusive workplace culture
• Advise managers on early resolution of workplace issues
• Support and manage employee relations cases including absence, performance, discipline, grievances, and dismissals
• Escalate complex ER cases to senior leadership when required
• Assist with change management programmes including restructuring and TUPE processes
• Support workforce planning, resource planning, and succession planning discussions
• Contribute to HR reporting, workforce data, and insights for leadership teams and board reporting
• Support payroll processes in collaboration with finance colleagues
• Support end-to-end recruitment including job design, shortlisting, interviews, and onboarding
• Develop and deliver employee engagement activities such as surveys, focus groups, and exit interviews
• Support implementation of wellbeing, reward, recognition, and DEI initiatives
• Manage HR systems and support improvements in people data and digital HR processes

People Manager Requirements

• Experience in HR, people management, or employee relations roles
• CIPD Level 5 or equivalent HR knowledge/experience
• Strong understanding of the employee lifecycle from recruitment to exit
• Proven experience managing complex employee relations cases
• Knowledge of UK employment law and HR best practice
• Experience working in a changing and fast-paced environment
• Strong stakeholder management and relationship-building skills
• Excellent communication skills, both written and verbal
• Ability to coach, influence, and challenge managers effectively
• High emotional intelligence and a coaching mindset
• Strong analytical and problem-solving skills with attention to detail
• Ability to manage multiple priorities and meet tight deadlines
• Experience with TUPE, redundancy, or organisational change (desirable)
• Must be willing to undergo DBS check and have right to work in the UK