Pharmacy Group Operations Manager

Pharmacy Group Operations Manager.

Location: Bristol | Bath | Gloucester (Field-based & Head Office)

Hours: Full-time | Monday–Friday | No Weekends

Essential Requirements

GPhC-registered Pharmacist with significant community pharmacy experience.

Multi-site leadership: Proven experience as an Area Manager, Regional Manager, or Multi-Site Pharmacy Manager.

Travel: Full UK driving licence and the ability to travel regularly across the regional pharmacy estate.

Skill set: Strong commercial awareness, leadership and coaching abilities, with a proven track record of driving both operational and clinical performance.

About the Opportunity

DNA Recruitment is exclusively supporting a rapidly expanding and highly progressive independent community pharmacy group.

Working closely with the Directors, you will have genuine influence over operational strategy while overseeing approximately 10 - 15 community pharmacies. This role offers a unique balance of autonomy, strategic input, and team development, alongside an excellent work-life balance with no weekend working.

Key Responsibilities & KPIs

You will be accountable for the operational and commercial success of your region, with key responsibilities including:

Team leadership: Coach, motivate, and develop Pharmacy Managers and their teams to deliver outstanding patient care and continuous improvement.

Clinical and commercial performance: Drive performance across key services, including Pharmacy First, Hypertension/BP, NMS, Contraception, and Vaccinations.

Workforce management: Oversee pharmacist rotas, workforce planning, recruitment, and onboarding.

Operational excellence: Resolve day-to-day challenges, improve efficiency, and maintain high standards of store presentation, merchandising, and prescription growth.

Structured Onboarding & Transition Plan

To ensure your long-term success, the business offers a highly structured integration process:

Quarter 3 2026: Join as a Pharmacy Branch Manager to gain a thorough understanding of the company's systems, culture, and operational standards.

Winter 2026/2027: Complete a comprehensive three-month handover with the outgoing group operations manager.

March 2027: Fully transition into the role of Regional Pharmacy Operations Manager.

What's on Offer?

£80,000 basic + £5000 bonus + £300pm car allowance + Fuel covered

Work-life balance: Monday-to-Friday schedule with absolutely no weekend working.

Strategic influence: Direct access to the Directors, with genuine input into the future direction of the business.

Career progression: A structured succession plan within a growing and heavily invested independent pharmacy group.