Planner Scheduler

Location: Ealing, West London
Salary: £17.84 per hour
Hours: Monday to Friday, 8:00am – 5:00pm
Contract: Full-time
Working Arrangement: Office-based

Nuco Solutions are currently recruiting for an experienced Planner / Scheduler to join a busy Social Housing contractor based in Ealing. This is an excellent opportunity for someone with previous experience within social housing, repairs, maintenance or disrepair who is confident managing a high-volume workload and coordinating operatives to ensure repairs are completed efficiently and within agreed timescales.

Role and Responsibilites

• Scheduling and coordinating repairs and maintenance works for a team of operatives.
• Managing daily diaries and allocating jobs efficiently.
• Liaising with operatives, residents, contractors and internal teams.
• Booking appointments with residents and ensuring works are scheduled within agreed timescales.
• Monitoring outstanding jobs and following up on delays or issues.
• Updating internal systems with accurate job and appointment information.
• Prioritising urgent and time-sensitive repairs.
• Supporting the Disrepair Team with the day-to-day coordination of works.
• Dealing with resident queries professionally and efficiently.
• Ensuring appointments and repair information are accurately recorded.

Requirements

The successful candidate will ideally have:

• Previous experience working as a Planner, Scheduler or Repairs Coordinator.
• Experience within social housing, housing repairs, maintenance or disrepair.
• Strong organisational and time-management skills.
• Excellent communication skills, both written and verbal.
• The ability to work in a fast-paced, high-volume environment.
• Good IT and administration skills, with the ability to update multiple systems accurately.
• A proactive approach and the ability to prioritise competing workloads.
• Experience coordinating trades/operatives would be highly advantageous.