Planner - Social Housing

Location: West London
Salary: £15.48 per hour PAYE
Hours: 42.5 hours per week
Contract: Temp to Perm
Working Pattern: Fully Office Based

We are currently recruiting for an experienced Planner to join a busy property services team based in West London. This is a fantastic opportunity for someone with strong planning, scheduling or repairs administration experience who is looking for a long-term opportunity with the potential to become permanent.

As a Planner, you will be responsible for coordinating and scheduling works, ensuring jobs are allocated efficiently and customers and operatives are kept updated throughout the process.

Your day-to-day responsibilities will include:

• Planning and scheduling repairs and maintenance works
• Allocating jobs to operatives and managing diaries
• Liaising with operatives, tenants, contractors and internal teams
• Managing workloads and prioritising urgent repairs
• Monitoring outstanding jobs and ensuring works are completed within agreed timescales
• Updating internal systems with accurate job and appointment information
• Dealing with queries from customers and operatives
• Ensuring appointments are booked efficiently and communicated clearly
• Providing general administrative support to the repairs and maintenance team

We are looking for someone who:

• Has previous experience within repairs, maintenance, housing or property services
• Has experience in a planning, scheduling or coordination role
• Is confident dealing with a busy workload and changing priorities
• Has excellent communication and organisational skills
• Is comfortable working with computer systems and databases
• Can work well under pressure and meet deadlines
• Has a strong customer-focused approach
• Is reliable, proactive and works well as part of a team