Platform Operations Engineer

Platform Operations Engineer

Location: Leeds – Hybrid (3 days onsite Wednesday & Friday fixed + 1 day of your choice)

Industry: Legal Services

About the Client

Our client is one of the largest direct conveyancers in England and Wales, operating at the forefront of the UK property market since 2000. They have supported over 1.2 million customers and currently arrange approximately one in every four remortgages nationwide, consistently ranking among the top home mover conveyancing providers.

Known for their strong customer focus and operational excellence, the organisation places real emphasis on quality, compliance, and professional development. With one of the most comprehensive training programmes in the sector, they invest heavily in their people to ensure expertise, high standards, and exceptional service delivery.

This is an opportunity to join a collaborative IT development team within a company that combines scale, stability, and innovation.

How you’ll spend your day

You'll play a key role in supporting and enhancing a business-critical cloud platform, helping to ensure systems remain secure, resilient and highly available. Working alongside engineering, security and support teams, you'll contribute to platform operations, incident management and continuous service improvement across a modern Microsoft technology estate.

You'll be responsible for:

• Supporting the day-to-day administration of Microsoft Azure, Microsoft 365 and Entra ID environments.
• Monitoring platform performance, availability and security, responding to incidents and resolving operational issues.
• Maintaining cloud infrastructure, Windows Server environments and business-critical platforms across production and non-production environments.
• Implementing security best practices, platform hardening, vulnerability remediation and security improvements.
• Supporting platform maintenance activities, including patching, upgrades and planned out-of-hours deployments.
• Assisting with disaster recovery exercises, resilience testing and business continuity planning.
• Automating operational tasks using PowerShell and contributing to continuous improvements across platform operations.
• Working closely with engineering, application support, security teams and third-party suppliers to deliver a reliable, secure service.
• Supporting change, incident and problem management processes while maintaining accurate technical documentation and operational runbooks.
• Contributing to the ongoing evolution of the platform through operational, security and service improvement initiatives.

What you’ll bring to this role

We're looking for an experienced Platform Operations Engineer with a strong background supporting Microsoft cloud environments. You'll enjoy troubleshooting complex technical issues, improving platform resilience and working collaboratively across infrastructure, engineering and security teams.

You'll ideally have:

• Commercial experience supporting Microsoft Azure cloud environments.
• Strong knowledge of Microsoft 365, Entra ID and Windows Server administration.
• Experience supporting cloud-hosted infrastructure and business-critical production platforms.
• A solid understanding of platform security, secure configuration and vulnerability remediation.
• Experience working within ITIL or structured IT Service Management environments, including Incident, Change and Problem Management.
• Hands-on experience using monitoring, alerting and service management tools.
• Scripting experience using PowerShell or similar automation technologies.
• Strong troubleshooting, analytical and problem-solving skills.
• Excellent communication skills with the ability to collaborate across technical teams and third-party suppliers.

Desirable experience:

• Microsoft Defender and Secure Score optimisation.
• Azure Monitor, Log Analytics and platform observability tools.
• SQL Server, VMware or virtualised infrastructure environments.
• CIS Benchmarks, NCSC guidance or other security frameworks.
• Networking, firewalls and connectivity troubleshooting.
• Disaster recovery, resilience testing and business continuity planning.
• Experience working within regulated or highly governed environments.

This is an excellent opportunity to join a collaborative technology team, supporting critical cloud platforms while driving security, resilience and continuous operational improvement in a modern Azure environment.

Interview Process:

• 1 Stage interview, based onsite

Equal Opportunities

We are committed to providing equal opportunities for all candidates and welcome applications from individuals regardless of age, disability, gender identity, marital status, race, religion or belief, sexual orientation, or any other characteristic protected by law. As an employment agency for permanent and contract hires, we are dedicated to promoting a diverse and inclusive workforce, and we encourage applications from underrepresented groups to drive innovation and equality within the workplace.

Should you require any reasonable adjustments please let us know so we can accommodate for any interactions with us at Biometric Talent, but also inform the client to ensure reasonable adjustments are made to allow for a fair and equitable process.