Product Specialist (Optical Spectroscopy)

GRW Talent limited

PRODUCT SPECIALIST (OPTICAL SPECTROSCOPY)
BASED LIVINGSTON - EXCELLENT SALARY PLUS BENEFITS
 
Based in Livingston, Grw Talent's client comprises of a group of European companies engaged in the design, development, manufacture and distribution of analytical systems, life science equipment and laboratory instruments with operations dating back to 1920. Now part of a global multinational business, their fast growing multidisciplinary scientific and engineering Product & Applications team is looking to recruit a Product Specialist.
 
This is an exciting opportunity for a scientist with a passion for spectroscopy to apply their technical expertise in a customer-focused, commercial environment. Previous commercial experience is not required.  As the first point of contact for technical sales support enquiries, you will provide expert advice on spectroscopy applications and instrument capabilities to customers, distributors and internal sales teams worldwide. You will play a key role in helping customers identify the most suitable solutions for their research and analytical requirements while collaborating closely with Development, Production and Operations teams to support bespoke system design and delivery.
 
Responsibilities:
  • Answer product-related enquiries and work collaboratively with colleagues to find technical solutions to customer requests.
  • Discuss technical and application requirements with potential customers.
  • Liaise with Sales, Development and Production teams for bespoke (non-pricelist) requirements, ensuring that the quoted product is suitable for its application.
  • Prepare and deliver technical presentations on instruments and applications for training Sales staff and distributors.
  • Work with the Product Manager in maintaining the price list, updating information regarding product cost and specifications when required.
  • Measure customer samples, write test reports and perform instrument demos.
  • Test new products for Development and feedback on product improvements.
  • Provide technical content for marketing including brochures/datasheets, application and technical notes, and product videos.
  • Flexibility to occasionally travel nationally and internationally to attend exhibitions and conferences, visit customer sites, and support sales teams and distributors.
You will need to have an MSc or PhD in Physics, Chemistry, Materials Science or another relevant physical science discipline.  You should also have hands-on experience with optical spectroscopy techniques in a research environment, such as photoluminescence, transient absorption or fluorescence spectroscopy.  You'll need to demonstrate excellent scientific communication, presentation and technical writing skills along with strong analytical and problem-solving abilities with a practical, solution-oriented approach.  In this role you need a customer-focused mindset with a commitment to delivering exceptional support and service and great organisational skills, attention to detail and the ability to manage multiple priorities.  Although not essential it would be highly desirable if you have experience with time-resolved fluorescence spectroscopy and/or fluorescence microscopy and already have experience presenting scientific research or technical content to diverse audiences.
 
Although primarily needed to work on site you will likely be able to work from home 1-2 days a week once established in role. The scale and variety of opportunities and technology to work on makes this one of the best and most exciting opportunities in Central Scotland. A highly competitive salary and package tailored to your experience is on offer for the right candidate. However, the chance to be part of something truly unique makes this too good to refuse. Please send your CV to our recruitment partner Katie Hydes at Grw Talent.
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