Production Manager in Belvedere, Greater London

Production Manager        Erith, Kent

Direct Reports: Door and Frame Supervisors / Area Leads, Paint team, Logistics and Stores team members, Production Office team

Other regular relationships – Head of Operations, Project / Contract Managers, Pre-Construction team, Senior Quantity Surveyor / Commercial team, Quality Control, suppliers and subcontractors

Minimum Requirements – Proven Production Manager or Factory Manager experience in a manufacturing environment working with timber and associated machinery, including CNC. Experience of fire door set or bespoke joinery manufacture, and of working to third-party certification and factory production control requirements, is strongly preferred.

The Production Manager has overall responsibility for the day-to-day running of the manufacturing department, delivering door sets on time, to specification and to the required quality standard.

The Production Manager leads the factory through the Door and Frame Supervisors / Area Leads, who manage day-to-day activity in their areas. The post-holder keeps overall responsibility for output, quality, logistics and goods-in, and is expected to be hands-on on the shop floor where needed.

The role is split between the factory and the office, guided by shop floor needs at any given time, with regular shop floor walks to decide where resource should be deployed.

Production planning, tracking and reporting are managed in Smartsheet. The Production Manager will keep production information in Smartsheet up to date and help develop its use within Production.

Core Responsibilities:

• Manufacturing Leadership: overall responsibility for the manufacturing department and workshop, including door and frame manufacture, machining, spraying and despatch. Lead the shop floor through the Supervisors / Area Leads and hold them to account for their areas.

• Production Output: ensure factory throughput achieves daily and weekly output targets, highlighting and removing obstacles. Ensure the progress of batches through each manufacturing process is tracked and reported.

• Production Planning / Scheduling: plan and organise weekly and monthly production schedules against contract programmes and ensure there is a day-to-day plan for the shop floor with clear internal targets and deadlines. Assess resource requirements and re-negotiate timescales with Operations where necessary.

• Door set Availability: give Project / Contract Managers clear, regular updates on completion and projected door set availability, so that fitting appointments can be booked with confidence.

• Logistics: ensure on-time, in-full deliveries to sites where Shellen are fitting or have storage. Deliver door sets in bulk where storage is available, and flag early where it is not.

• Build Sheets / Survey Review: oversee the generation and checking of build sheets, batch records and

associated paperwork, ensuring an adequate supply to the factory. Review survey information on receipt

and raise missing information or potential issues with Operations for resolution.

• Quality: set and maintain quality control standards for all production processes, and make sure QC checks and paperwork are completed correctly and door sets are manufactured to their certified specification. Lead on production-related audits, non-conformances and corrective actions.

• Goods-In / Incoming Quality: overall responsibility for goods-in, with day-to-day receipt managed by the Production Office. Ensure deliveries are checked against orders and proof of delivery, shortfalls and damage are raised, returns are made, and incoming checks such as density and moisture are completed promptly.

• Purchasing / Stock Control: select, order and purchase materials and consumables with the Production Office, ensuring adequate stocks of raw materials, consumables and door installation items are maintained.

• Health, Safety & Environment: ensure all factory work complies with health and safety legislation, including statutory inspections, risk assessments, COSHH, PAT testing and fire safety, and that the factory is kept tidy and organised.

• Budgets / Costs: assess resource requirements, agree production budgets and timescales with the Directors and Operations, and monitor labour, material and waste costs.

• Production Equipment: ensure all production equipment is maintained through daily, weekly and monthly checks and regular servicing, organise repairs, and recommend new or additional machinery needed to meet manufacturing targets.

• People Management: lead, develop and retain the production team. Work with HR to recruit at the required levels of skill and experience and maintain the right staffing levels and skills mix. Carry out one-to-one reviews and ensure absence reviews and disciplinaries are handled in line with company policy.

• Training: ensure all staff are trained and competent for their tasks and that training records are maintained. Introduce new or improved processes through toolbox talks and single point lessons.

• Continuous Improvement: review and implement shop floor guides for all production processes, evaluate waste within the factory with a view to reducing it, and improve how production is planned and tracked in Smartsheet.

• Management Meetings: attend the weekly management meeting and report on production progress on active jobs, preparation for new projects, output, quality and issues affecting the business.

• Additional Duties: to carry out any other reasonable duties required to support Production and the wider business, for example attending site occasionally to clarify a survey or installation issue.