Production Project Manager in Rugeley, Staffordshire

Job Title: Production Project Manager

Location: Rugeley

Salary: £DOE

The Role

We are seeking a proactive and organised Production Project Manager to take ownership of a key customer relationship throughout the production and delivery lifecycle.

This is a hands-on, coordination-focused role where you will act as the main point of contact for an allocated customer, ensuring their requirements are understood, communicated and delivered effectively across the business.

Working closely with colleagues across production, the shop floor, supply chain, procurement and stores, you will take responsibility for keeping customer orders on track, resolving issues and ensuring products are delivered on time and to the required standards.

The manufacturing environment operates on a low-volume, high precision batch-production basis, with products and customer programmes running over an extended lifecycle. This requires someone who can manage ongoing production requirements, maintain strong customer relationships and ensure consistency across repeat deliveries.

Key Responsibilities

• Act as the primary point of contact for an allocated customer, managing communication throughout the production and delivery process.
• Take ownership of customer orders and production programmes, ensuring requirements, priorities and delivery expectations are clearly understood.
• Coordinate activity across production, shop floor operations, supply chain, procurement and stores to maintain delivery schedules.
• Monitor production progress, identify potential delays and proactively implement solutions to keep deliveries on track.
• Work closely with internal teams to manage material availability, resource requirements, production capacity and scheduling.
• Lead regular progress reviews, providing customers and internal stakeholders with clear updates on delivery status and potential risks.
• Manage changes to customer requirements, ensuring any impact on production plans, costs or timescales is understood.
• Identify and resolve issues or bottlenecks, escalating where necessary to protect customer delivery commitments.
• Maintain accurate project documentation, schedules, action logs and progress reports.
• Build strong working relationships across the business, ensuring a joined-up approach to customer satisfaction and delivery performance.

About You

You will have proven Project Management experience, ideally within a manufacturing, engineering or production environment. You will be comfortable taking ownership of customer requirements and coordinating multiple internal departments to achieve agreed delivery targets.

You will be organised, commercially aware and confident communicating with customers and stakeholders at all levels. Just as importantly, you will be someone who enjoys being close to the operation, engaging with shop floor teams and understanding the practical challenges involved in getting products out of the door.

Essential Experience

• Previous experience in a Project Manager, Production Project Manager or similar project delivery role.
• Experience coordinating multiple teams or departments to deliver projects, products or customer orders.
• Strong organisational skills, with the ability to manage schedules, priorities, actions and deadlines.
• Confident customer-facing communication and stakeholder management skills.
• A proactive approach to problem-solving, risk management and delivery challenges.
• Ability to work effectively with production, manufacturing, supply chain and operational teams.

Desirable

• Experience within a low-volume, batch-production or engineering manufacturing environment.
• Understanding of production planning, procurement, stores and supply chain processes.
• Experience managing long-term customer programmes with repeat production requirements.
• A recognised Project Management qualification such as PRINCE2 or APM.

***PLEASE NOTE***

Security Clearance (SC) or eligibility to gain is required to be considered for this vacancy