Programme Assistant
ACS Staffing Solutions
Cambridge | Hybrid Working
£26,871 per annum
Full Time | 40 Hours per Week
Are you a highly organised coordinator who enjoys working behind the scenes to deliver exceptional customer experiences?
We're looking for a Programme Coordinator to join a successful and growing team responsible for delivering world-class leadership and development programmes. This is a varied role where you'll support the planning, organisation and delivery of face-to-face, online and blended learning programmes, ensuring everything runs smoothly for participants and programme teams alike.
The Role
Working as part of a collaborative operations team, you'll provide essential support before, during and after programme delivery. No two days are the same, and you'll play a key role in ensuring programmes are delivered to the highest possible standard.
Key Responsibilities
- Preparing programme materials, merchandise and delegate packs
- Coordinating name badges, certificates and programme documentation
- Supporting Programme Managers with programme logistics and last-minute requests
- Assisting with venue set-up and programme delivery activities
- Creating participant feedback reports and programme documentation
- Managing stock levels and liaising with suppliers
- Supporting the shipment of programme materials both within the UK and internationally
- Maintaining office supplies and ensuring a professional working environment
- Managing and responding to internal support tickets
- Providing outstanding service to programme participants and internal stakeholders
About You
To be successful in this role, you'll ideally have experience within administration, coordination, events, training, operations or customer service and enjoy working in a fast-paced environment.
You will also have:
- Excellent organisational and time management skills
- Strong attention to detail and commitment to quality
- Outstanding communication skills, both written and verbal
- The ability to manage multiple priorities and deadlines
- A proactive and flexible approach to work
- Strong Microsoft Office and digital platform skills, including Teams and Zoom
- A customer-focused mindset and passion for delivering excellent service
- The ability to work independently whilst contributing positively to a team
What's in it for You?
- Hybrid working environment
- Opportunity to join a highly respected organisation
- Varied and interesting role with plenty of responsibility
- Supportive and collaborative team culture
- Ongoing training and development opportunities
- Competitive salary and benefits package
If you're an organised and proactive coordinator looking for a varied role where you can make a real impact, we'd love to hear from you.
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