Programme Coordinator

Role: Programme Coordinator
Location: Marylebone Station, London
Contract Type: Permanent
Salary: Up to £34,700 per annum


Role Purpose
The programme coordinator will provide essential support to the team and wider business, reporting, analysing, tracking and monitoring projects and programmes. The role will support in meetings, ensure reports are completed accurately in line with agreed deadlines and processes are followed. They will provide guidance and assistance to colleagues on documentation, requirements and project planning.


Key Accountabilities

• Deliver, accurate, compelling reporting using data management tools and dashboards to show progress on all projects and programmes accurately and in line with agreed deadlines highlighting risk and opportunity.
• Work effectively with internal and external colleagues and stakeholders to drive accountability for delivery and provide constructive support and challenge where required.
• Attend and provide administrative support for programme and project governance meetings.
• Manage project filing and updating of key project documentation such as Risk, Action, Assumption, Issue & Dependency (RAAID) Log and Highlight reports ensuring adherence to PMO processes and governance.
• Support and/or produce project schedule for a range of projects and programmes
• Analyse, monitor and track project delivery and escalate as required
• Support the continuous improvement of reporting, processes and policies.
• Arrange and take minutes at key stakeholder meetings as required such as Programme Delivery Group (PDG) and Industry Partner meetings.
• Manage internal communications channels and systems using tools such as SharePoint
• Build positive relationships and explore networking opportunities across the business, including but not limited to, Procurement, Finance, IT, HSSE and infrastructure teams to support the delivery of projects on time and within budget.
• Ensure appropriate activities such as stage gate end reviews and handover plans are in place for transition to BAU. Support the training and development of key project stakeholders to improve the project management capability within the business.
• Actively promote and spread awareness of the Programme Management Office (PMO)across the business.
• Engage with and share best practice across Train Operating Companies (TOCs).

Person Specification

Experience:

• Experience of providing administrative support to projects and programmes.
• Diary management, minute taking and document management.
• Experience of delivering accurate high quality periodic reporting.
• Experience of producing project schedule desirable.

Skills and competencies:

• Experience of project and programme management principles and/or relevant qualification
• Proactive self-starter who can work independently as well as part of a team
• Problem solver who enjoys identifying and implementing solutions
• Ability to build positive relationships with colleagues from across the business
• Intermediate MS Excel / MS Project / MS PowerPoint / MS SharePoint / MS Planner
• Understanding of basic risk management
• Ability to produce accurate and concise meeting minutes
• Strong attention to detail and time management skills to deliver engaging reporting to clear deadlines
• An understanding of financial reporting and use of data management tools such as Power BI.
• Effective and persuasive written and verbal communication style