Property Repairs Administrator in Bishop Auckland
Posted by Service Care Solutions
£14.03 an hour
Bishop Auckland · Temporary
Location: Bishop Auckland, DL14 (4 days per week) and Seaham, SR7 (1 day per week), office based
Start Date: ASAP
Contract Type: Temporary until January, with possible extension
Weekly Hours: 35 hours per week
We are recruiting for a Property Repairs Administrator to provide temporary administrative support within a busy housing repairs team.
The role will mainly be based at the Bishop Auckland office, with one day per week at the Seaham office. A full driving licence and access to a vehicle are required to travel to both locations.
Key Responsibilities:
- Manage the team inbox, sort referrals and prepare summaries.
- Log correspondence and letters accurately on Salesforce.
- Produce reports using the QL housing management system.
- Contact customers by telephone and email to follow up queries.
- Check and book repairs appointments for customers.
- Assist repairs planners when required.
- Contact customers to arrange post work inspections.
- Manage no access cases, liaise with other departments and chase outstanding actions.
- Maintain accurate records and Excel spreadsheets.
- Previous administration experience, ideally within housing, property services or repairs.
- Confident using Excel and maintaining accurate data.
- Salesforce experience would be beneficial.
- Strong customer service and communication skills.
- Organised and able to manage competing priorities in a busy environment.
- A full driving licence and access to a vehicle.
For further information, please call Lewis at Service Care Solutions on (phone number removed) or email (url removed).
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