QA Manager

We're working exclusively with Whyte & MacKay to recruit an experienced Quality Assurance Manager to join their bottling operation in Grangemouth. This is an opportunity to take ownership of the site's Quality Management System, lead a dedicated QA team and play a key role in ensuring products consistently meet the highest standards expected by customers, retailers and accreditation bodies.

If you enjoy leading people, driving improvements and working in a fast-paced manufacturing environment, we'd love to hear from you.

The Role

Reporting to the Quality & Compliance Manager, you'll be responsible for maintaining and continuously improving quality systems across the site while developing a strong culture of quality throughout the business.

You'll lead a team of three Quality Assistants and work closely with Operations, Engineering, Supply Chain and external customers to ensure quality, compliance and customer satisfaction remain at the heart of everything the business does.

Key Responsibilities

• Lead, develop and coach the Quality Assurance team.
• Manage and continuously improve the site's Quality Management System.
• Ensure compliance with ISO 9001, BRC, HACCP, GMP and customer standards.
• Lead customer, retailer and BRC audits, ensuring successful outcomes.
• Investigate customer complaints, production rejects and supplier quality issues using root cause analysis.
• Drive corrective and preventative actions to improve quality performance.
• Support production trials, validations and new product introductions.
• Maintain product specifications and retailer portals.
• Deliver quality awareness and HACCP training across the site.
• Work cross-functionally to embed a culture of continuous improvement.

What We're Looking For

You'll ideally bring:

• Previous experience as a Quality Assurance Manager, Quality Manager or Senior QA within an FMCG or manufacturing environment.
• Strong people leadership experience with the ability to coach and develop teams.
• Internal Auditor or Lead Auditor qualification.
• HACCP qualification.
• Excellent knowledge of ISO 9001, BRC, HACCP and GMP.
• Experience managing customer audits and retailer relationships.
• Strong problem-solving and root cause analysis skills.
• Experience using Quality Management Systems (QMS) and ERP systems.
• A continuous improvement mindset.

Experience within packaging or bottling would be advantageous but isn't essential.

Why Join Whyte & MacKay?

Whyte & MacKay is one of Scotland's leading whisky producers with an internationally recognised portfolio of premium brands. This is an opportunity to join a business that values quality, innovation and continuous improvement while offering the chance to make a real impact within a collaborative manufacturing environment.