QA Officer
Hales Group
Location: Grimsby
Full Time, 5 days per week
Driving licence and vehicle essential.
Do you have a passion for quality, compliance and continuous improvement?
We're looking for a Quality Assessment Officer to help ensure the highest standards of care and service delivery across our operations.
What you'll be doing:
✅ Conducting audits, assessments and quality reviews
✅ Monitoring compliance with regulatory standards
✅ Investigating complaints and supporting resolutions
✅ Identifying improvements and implementing action plans
✅ Working closely with care teams to enhance service quality
What we're looking for:
✔ Experience in quality, compliance, governance or auditing
✔ Strong analytical and reporting skills
✔ Excellent attention to detail
✔ Confident communicator who can engage with stakeholders at all levels
✔ Ability to work independently and as part of a team
Why join us?
Play a key role in improving care outcomes
Influence quality standards across the business
Work with supportive and experienced teams
Enjoy a varied role with real impact
If you're passionate about driving excellence and making a difference, we'd love to hear from you.
Application opens at the source listing. Free for jobseekers.