Quality Assurance Analyst

Quality Assurance Analyst

We are seeking a detail-oriented Quality & Compliance Analyst to support the effective management of quality-related processes and supplier performance activities within a fast-paced operational environment.  The successful candidate will play a key role in investigating non-conformances, maintaining accurate records, supporting audits, and ensuring compliance with internal procedures and quality standards.

• Based in Kingston
• £30,000
• 25 days holiday plus bank holidays
• Monday – Friday, 7.5 hours a day that must be worked between 8am – 6pm.
• Hybrid, 4 days per week and 1 day a week working from home
• Contributory pension scheme
• Critical illness cover
• Income protection
• Death in service
• Health cash plan scheme

Key Responsibilities

• Investigate and manage quality-related issues, ensuring they are resolved within agreed timescales.
• Maintain accurate records and documentation relating to quality concerns and corrective actions.
• Liaise with internal departments and external suppliers to support issue resolution and continuous improvement initiatives.
• Assist in the preparation and administration of concession, deviation and corrective action documentation.
• Support the management of non-conforming materials and products, ensuring appropriate segregation and control processes are followed.
• Assist with supplier reviews and audit activities as required.
• Carry out inspection and verification activities in accordance with established procedures.
• Update and maintain information within company systems and databases.
• Use measurement and inspection equipment where required to verify compliance with specifications.
• Produce reports and provide administrative support relating to quality and compliance activities.
• Support wider operational projects and undertake additional duties as required.

Qualifications

Degree educated or equivalent level of professional experience.

A degree in Engineering, Manufacturing, Operations, Business Management, Supply Chain, Quality Management, or a related discipline would be advantageous.

Skills & Experience

Previous experience in a quality, compliance, operations, supply chain, manufacturing, or similar environment would be an advantage

Strong attention to detail and ability to maintain accurate records.

Good analytical and problem-solving skills.

Strong communication and interpersonal skills.

Able to read technical drawings

Proficient in Microsoft Office applications, particularly Excel.

Ability to work effectively both independently and as part of a team.

Personal Attributes

Organised and methodical approach to work.

Strong sense of accountability and ownership.

Adaptable and able to manage changing priorities.

Collaborative team player with a proactive attitude.

Committed to delivering high standards and continuous improvement.

Core Competencies

• Analytical thinking
• Problem solving
• Effective communication
• Team collaboration
• Cross-functional working
• Adaptability and flexibility
• Attention to detail
• Continuous improvement mindset

Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice!

Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.

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Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.