Quality Assurance Manager

Elevation Recruitment Group are delighted to be working on behalf of a leading health & tech business to recruit an experienced Quality & Compliance Manager.

This is an excellent opportunity for a quality professional with strong leadership experience to play a key role in driving governance, compliance, and continuous improvement within a growing healthcare and digital services environment.

Working closely with operational and clinical teams, you will lead internal quality processes, oversee audit and compliance activity, and provide clear governance reporting to senior stakeholders.

This role requires someone who can operate strategically while remaining hands-on in day-to-day quality management activities.

• Lead and maintain the organisation’s Quality Management System, including policies, procedures, and document control
• Manage and develop the Quality team, supporting delivery across quality, audit, and compliance activities
• Act as the key contact for quality issues, non-conformances, complaints, and CAPA processes
• Lead internal audits and coordinate external audits and inspections
• Analyse quality data, incidents, complaints, and KPIs to identify trends and improvement opportunities
• Support governance, risk management, and reporting activities for senior leadership forums
• Drive a culture of continuous improvement and quality awareness across the organisation
• Ensure ongoing compliance with relevant ISO standards and healthcare/digital regulatory frameworks

We are keen to speak with candidates who can demonstrate:

• Previous experience within a Quality Management role in a regulated, healthcare, diagnostics, or digital environment
• Strong working knowledge of ISO-aligned Quality Management Systems
• Proven people management experience, including coaching and performance management
• Experience managing audits, risk, non-conformance, and continuous improvement activities
• Excellent communication and stakeholder management skills
• Strong analytical and reporting capabilities

• Hybrid working model 
• Bonus
• Collaborative and purpose-driven working environment
• Career development and progression opportunities