Quality Assurance Manager

Quality Assurance Manager - Construction, Refurbishment & Building Safety Projects – South East London

Our client, a leading national construction and refurbishment contractor, is seeking an experienced Quality Assurance Manager to drive quality standards across a portfolio of residential, social housing, recladding, Building Safety Fund remediation, and planned maintenance projects.

This is a strategic role focused on quality planning, governance, compliance, auditing, and continuous improvement throughout the full project lifecycle.

Key Responsibilities

• Lead and maintain the company's Quality Management System (QMS).
• Ensure Project Quality Plans (PQP) and Inspection & Test Plans (ITP) are established before project commencement.
• Embed quality requirements and hold points throughout all project stages.
• Drive compliance with internal procedures, client requirements, and industry standards.

• Deliver a structured programme of quality audits and assurance reviews.
• Monitor quality trends, identify risks, and implement corrective actions.
• Manage non-conformances, defects, and close-out processes.
• Produce regular quality performance reports for senior management.

• Manage and maintain digital quality management systems.
• Support project teams with quality processes, systems, and documentation.
• Deliver training and guidance to operational teams and supply chain partners.
• Promote a culture of right-first-time delivery and continuous improvement.

• Work closely with operational and SHEQ teams to achieve compliance objectives.
• Engage effectively with clients, consultants, subcontractors, and regulatory bodies.
• Support inspections, audits, and project handovers.

The Ideal Candidate

• Proven experience in a Quality Assurance, Quality Management, or Technical Compliance role within construction or property services.
• Strong knowledge of UK construction standards, Building Regulations, and quality management practices.
• Experience developing and managing PQPs and ITPs.
• Ability to interpret technical drawings, specifications, and contractual requirements.
• Strong auditing, reporting, and governance capabilities.
• Main contractor experience and proficiency with digital quality systems desirable.
• Professional, organised, and detail oriented.

• Confident communicator with the ability to influence and challenge constructively.
• Proactive, solutions-focused, and committed to continuous improvement.
• Able to build strong relationships across site teams and senior leadership.