Quality & Continuous Improvement Manager

Quality & Continuous Improvement Manager

Location: Marden, Kent
Contract: Permanent
Salary: Competitive, DOE

About the Role

Our Client is seeking an experienced Quality & Continuous Improvement Manager to lead quality excellence and operational improvement across a growing manufacturing business. This is a strategic role that will play a key part in driving quality standards, operational efficiency, and continuous improvement initiatives throughout the organisation.

Reporting to the Head of Manufacturing Operations & Quality, you will be responsible for developing and maintaining a robust Quality Management System, championing LEAN manufacturing principles, and ensuring the business continues to evolve towards operational excellence.

This is an excellent opportunity for a quality professional who enjoys leading change, influencing stakeholders, and delivering measurable improvements across manufacturing, engineering, service, and supply chain functions.

Key Responsibilities

• Lead and develop the company's Quality Management System, ensuring compliance with ISO 9001 standards.
• Define and implement quality policies, procedures, and controls across the business.
• Conduct internal audits and lead management reviews.
• Drive continuous improvement initiatives and identify opportunities to eliminate waste and improve efficiency.
• Support the successful introduction of new products into manufacturing operations.
• Investigate and manage non-conformances, implementing effective corrective and preventative actions.
• Monitor manufacturing performance and develop reporting systems that drive operational improvements.
• Work closely with suppliers to ensure quality standards are maintained throughout the supply chain.
• Collaborate with department leaders to deliver business-wide operational enhancements.
• Provide quality and performance updates to senior management and leadership teams.

About You

• HNC, HND, or Degree qualified in an Engineering discipline.
• Minimum five years' experience within a manufacturing environment.
• At least three years' experience in a quality-focused leadership role.
• Lead Auditor trained with strong knowledge of Quality Management Systems and ISO 9001.
• Experience implementing continuous improvement methodologies including Lean, 5S, Value Stream Mapping, and APQP.
• Strong understanding of problem-solving tools such as 8D, DMAIC, and A3.
• Excellent communication, planning, and stakeholder management skills.
• Six Sigma Black Belt and Chartered Quality Institute membership would be advantageous.

This is a fantastic opportunity to join an innovative manufacturing business and make a significant impact on quality performance and operational excellence.

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