Quality Manager in Gosport, Hampshire

We are seeking an experienced Quality Manager to lead the quality function within a precision engineering and manufacturing environment.

The role will have responsibility for the ISO 9001 Quality Management System, customer quality, supplier quality, inspection, non-conformance and continual improvement. The successful candidate will be technically strong, commercially aware and comfortable working directly with both customers and production teams.

Key Responsibilities

• Lead and maintain the ISO 9001 Quality Management System.

• Manage internal, external and customer audits.

• Act as the key quality contact for customers.

• Manage customer complaints, returns, concessions and corrective actions.

• Lead 8D, RCA, CAPA and NCR processes.

• Identify root causes and implement effective corrective actions.

• Interpret engineering drawings, specifications and GD&T requirements.

• Oversee inspection, testing, measurement and product release.

• Manage FAI/FAIR, inspection plans and control plans.

• Maintain calibration, measurement and traceability systems.

• Support CMM, metrology and precision inspection activities.

• Manage supplier quality, supplier corrective actions and supplier performance.

• Support supplier audits and approval processes.

• Monitor quality KPIs, including scrap, rework, complaints and Cost of Poor Quality.

• Lead continuous improvement and quality improvement projects.

• Support FMEA, APQP, PPAP, SPC and MSA activities where applicable.

Experience & Qualifications

• Proven experience as a Quality Manager, Quality Engineer or similar within precision engineering/manufacturing.

• Strong practical knowledge of ISO 9001 and quality management systems.

• Good understanding of GD&T, engineering drawings and dimensional tolerancing.

• Experience with precision machining, CNC manufacturing or similar engineering processes.

• Experience with CMMs and precision measurement equipment is desirable.

• Strong understanding of NCR, 8D, root-cause analysis and corrective action.

• Experience with internal auditing and external certification audits.

• Knowledge of SPC, MSA, FMEA, APQP and PPAP desirable.

• Engineering or quality-related qualification desirable.