Quality Manager in Telford, Shropshire

Quality Manager

Salary: £50,000 - £55,000 - DOE 
Location: Telford
Hours: Days, 8:00am - 4:30pm – Monday to Friday

Due to continued business growth, we are looking to appoint an experienced Quality Manager to lead and develop our quality function across a busy manufacturing environment. This is a key leadership position responsible for maintaining customer quality standards, driving continuous improvement initiatives, developing the quality team, and ensuring robust quality systems are embedded throughout the business.

Key Responsibilities of this Quality Manager role:

• Lead, manage and develop the Quality Department across day and night operations.
• Manage a team of approximately 7 quality professionals as the department expands.
• Drive a culture of continuous improvement throughout the business.
• Lead customer complaint investigations using 8D methodology.
• Manage and facilitate PPAP activities and submissions.
• Ensure compliance with internal quality systems and customer requirements.
• Conduct root cause analysis and implement effective corrective and preventative actions.
• Maintain and continuously improve Quality Management Systems.
• Monitor and report on key quality KPIs, including OTIF performance.
• Support audits, customer visits and supplier quality activities.
• Work closely with Production, Manufacturing, Engineering and Senior Leadership teams to improve operational performance.
• Deliver departmental inductions, training and employee development plans.
• Act as the primary quality contact for customers and key stakeholders.

Candidate Requirements of this Quality Manager role:

• Previous experience within a Quality Manager, Senior Quality Engineer or similar position.
• Strong background within a metal manufacturing, fabrication, sheet metal or precision engineering environment.
• Experience within automotive manufacturing or supplying into automotive customers.
• Proven experience managing customer quality requirements.
• Strong knowledge of:
  • 8D Problem Solving
  • PPAP
  • Root Cause Analysis
  • Corrective & Preventative Actions (CAPA)
  • Continuous Improvement methodologies
• Excellent communication and stakeholder management skills.
• Ability to influence and challenge at all levels of the organisation.
• Experience leading, mentoring and developing quality teams.
• ISO 9001 auditing experience.
• Knowledge of APQP, SPC and FMEA.
• Quality qualifications such as CQI, Lead Auditor or Six Sigma.
• Mechanical or Manufacturing Engineering background.

Package

• £50,000 - £55,000 basic salary
• Day shift pattern (8:00am - 4:30pm)
• Opportunity to lead and shape the Quality function
• Long-term career progression within a growing manufacturing business
• Exposure to automotive and major engineering projects
• Pension and additional company benefits

Click Apply or contact Jamie Garcia - Courtice for more info: (url removed) – (phone number removed).

Thank you for your application. Due to the volume of applications, we cannot respond to everyone personally. If you haven't heard back within 5 working days, please assume your application has been unsuccessful. To view other vacancies, please visit our website.

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