Quality Manager

LEAD INFORMATION

Job Title: Quality Manager
Location: Wrexham
Salary: £45,000 per annum, with potential for negotiation for the ideal candidate
Start Date: August 2026
Contract: Permanent, Full Time
Working Hours: Monday to Thursday (4-day week)

KEY INFORMATION

Our client is a well-established automotive manufacturer supplying high-quality products to leading OEMs. They are seeking an experienced Quality Manager to take ownership of the company's quality systems, customer quality, supplier quality and continuous improvement activities.

This is an excellent opportunity to join a stable and growing manufacturing business, working within a structured automotive environment where you will play a key role in driving quality performance, maintaining compliance and leading continuous improvement initiatives across the organisation.

RESPONSIBILITIES

• Lead all quality assurance and continuous improvement activities across the business.
• Manage warranty claims, returned products and customer concerns, carrying out root cause investigations and implementing corrective actions.
• Raise, manage and close internal and external 8D reports, ensuring robust corrective and preventative actions are implemented.
• Act as the primary contact for customers and suppliers on all quality-related matters.
• Conduct internal, process and product audits in accordance with IATF 16949, ISO 9001, ISO 14001 and ISO 45001 standards.
• Support external and third-party audits, ensuring ongoing compliance with customer and regulatory requirements.
• Lead PPAP submissions, product validation, sample approvals and requalification activities.
• Maintain calibration schedules, controlled documentation and quality records.
• Produce and analyse quality KPIs, including scrap, rework, warranty performance and continuous improvement data.
• Drive improvements to the Integrated Management System (IMS) and promote quality best practice throughout the business.
• Work collaboratively with production, engineering, purchasing and supply chain teams to improve product quality and operational performance.

REQUIREMENTS

• Degree or recognised qualification in Engineering, Manufacturing or a related technical discipline.
• Previous experience within a Quality Management position in an automotive manufacturing environment.
• Strong knowledge of IATF 16949, ISO 9001, ISO 14001 and ISO 45001 quality standards.
• Experience managing customer quality issues, supplier quality and corrective action processes.
• Excellent understanding of PPAP, 8D methodology, root cause analysis and continuous improvement techniques.
• Previous leadership or management experience.
• Strong communication and stakeholder management skills.
• Good working knowledge of Microsoft Office.
• Willingness to travel when required.

BENEFITS

• Four-day working week (Monday to Thursday).
• Salary from £45,000 per annum, with scope for negotiation for the ideal candidate.
• Company benefits package.
• 20 days annual leave plus Bank Holidays, increasing with length of service.
• Excellent long-term career prospects within a well-established automotive manufacturer.
• Opportunity to influence quality strategy and continuous improvement across the business.
• Stable permanent opportunity with a respected employer.

If you're an experienced Quality Manager looking for your next challenge within automotive manufacturing, we'd love to hear from you. Apply today to join our client and play a key role in driving quality excellence across their operation.

Serply Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity and welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.