Quality & Regulatory Manager

C&I Quality & Regulatory Manager

Onsite, Wotton, Surrey

Azenta Life Sciences are seeking a Quality Manager to lead and inspire a high-performing quality team to deliver exceptional product standards and customer satisfaction. Drive continuous improvement through data-driven insights, advanced quality systems, and collaboration across all functions. Champion compliance, sustainability, and operational excellence in a fast-paced, global environment.

What You'll Be Doing

• Ensure a safe, compliant workplace aligned with Health, Safety, Environmental, and regulatory standards.
• Own and evolve the site’s Quality Management System (QMS) to maintain ISO9001:2015 & ISO13485 certifications and readiness for future standards.
• Lead initiatives to reduce defects and customer complaints through root cause analysis, predictive analytics, and proactive prevention strategies.
• Partner with operations and engineering to embed ‘Right First Time’ principles and digital quality tools.
• Drive continuous improvement using Lean, Six Sigma, and automation to optimize processes and enhance customer experience.
• Oversee audits, compliance programs, and corrective actions with rigor and transparency.
• Coach and develop team members, fostering a culture of accountability, innovation, and collaboration.

Metrics:

• Customer Complaint Reduction
• Defect Rate Improvement
• On-Time Delivery Performance
• Compliance Audit Scores
• Cost of Poor Quality (PoNC)

What You'll Bring 

• 5+ years in quality leadership within manufacturing or regulated environments.
• Strong knowledge of ISO standards, QMS platforms, and data analytics tools.
• Proven ability to lead cross-functional teams and manage change effectively.
• Experience with Lean/Six Sigma methodologies and digital transformation initiatives.

Core Competencies:

• Digital Fluency: Comfortable using ERP, QMS, and data analytics platforms to drive decisions.
• Customer-Centric Mindset: Prioritizes customer experience and quality outcomes in every process.
• Change Leadership: Skilled at leading teams through transformation and continuous improvement initiatives.
• Risk Management: Proactively identifies and mitigates operational and compliance risks.
• Data-Driven Decision Making: Uses metrics, trend analysis, and predictive tools to guide quality strategies.
• Collaboration & Influence: Builds strong relationships across functions and geographies to achieve shared goals.
• Innovation Orientation: Seeks out new technologies and methods to enhance quality and efficiency.
• Sustainability Awareness: Integrates environmental and social responsibility into quality practices.