Quality Supervisor

Quality Supervisor

Trefriw, North Wales | Permanent | Competitive Salary + Benefits

Are you an experienced QA/QC professional looking for a role where you can make a real impact on quality culture, compliance, and continuous improvement?

We are seeking a QA/ QC Supervisor to join a growing healthcare manufacturing site in Trefriw, leading a small team of two direct reports while playing a pivotal role in maintaining GMP standards across production, warehousing, and laboratory operations.

This is an excellent opportunity for someone with a strong quality background within pharmaceutical, healthcare, food, nutraceutical, or regulated manufacturing environments who enjoys combining hands-on quality activities with leadership and process improvement.

The Role

Reporting into the Head of Quality, you will be responsible for overseeing site QA/ QC activities, ensuring products, processes, and systems remain compliant with GMP requirements while supporting operational efficiency and continuous improvement initiatives.

Key responsibilities include:

• Supervising and developing a team of two QA/QC professionals.
• Managing day-to-day QA/QC activities across the site.
• Reviewing manufacturing batch records and quality documentation.
• Authorising the release of raw materials, packaging components, and finished products.
• Investigating customer complaints, deviations, and quality incidents, driving robust root cause analysis and CAPA implementation.
• Managing the site's Quality Management System (QMS).
• Conducting GMP and GDP audits across manufacturing and warehouse operations.
• Supporting environmental monitoring, water testing, and sampling programmes.
• Coordinating external laboratory testing activities.
• Delivering GMP training and promoting a strong quality culture throughout the site.
• Leading continuous improvement and quality compliance projects.
• Supporting validation activities and HACCP processes where required.
• Producing quality metrics and reports for senior management.

About You

We are interested in hearing from quality professionals who can demonstrate:

• Significant previous experience within a QA/QC role in a regulated manufacturing environment.
• Prior leadership experience , whether through direct management or indirect supervision.
• Strong working knowledge of GMP and quality management systems.
• Experience investigating deviations, complaints, and quality incidents.
• Excellent problem-solving, analytical, and report-writing skills.
• Strong communication skills with the ability to build relationships across all areas of a business.
• A proactive approach to continuous improvement and driving quality standards.
• The ability to prioritise effectively and manage a varied workload.

Desirable Experience

• Degree qualification in a scientific discipline.
• Experience within pharmaceuticals, food supplements, healthcare products, bottled water, or similar regulated industries.
• Knowledge of GDP, GLP, HACCP, and Quality Risk Management principles.
• Continuous Improvement training or experience leading change initiatives.

What's on Offer?

• Permanent position based in the beautiful surroundings of Trefriw, North Wales.
• Opportunity to lead and develop a small quality team.
• A highly visible role with significant influence across site operations.
• The chance to drive quality improvements and shape site quality culture.
• A collaborative and supportive working environment with opportunities for professional growth and development.

If you're passionate about quality, compliance, and continuous improvement, and are looking for an opportunity to make a lasting impact within a regulated manufacturing environment, we'd love to hear from you!