Quality Support Engineer

Join a business with an outstanding culture where quality really matters.

Are you a Quality Engineer or Quality Technician looking to take the next step in your career? Do you enjoy solving problems, improving processes, and making a real impact on product quality?

We're recruiting for a Quality Support Engineer to join a successful manufacturing business in Cheltenham. This is an excellent opportunity to become part of a supportive team that genuinely values collaboration, continuous improvement, and employee development.

With an outstanding company culture, you'll be encouraged to share ideas, develop your skills, and play a key role in driving quality excellence across the business.

The Role

Reporting to the Quality Manager, you'll support the day-to-day activities of the Quality team, ensuring products, processes, and systems meet the highest standards. You'll work closely with production, engineering, and supply chain teams to identify improvements, investigate quality issues, and help deliver outstanding products to customers.

Key Responsibilities

• Support and maintain quality management systems and processes.
• Investigate quality issues using structured problem-solving techniques such as 8D, 5 Whys and Fishbone analysis.
• Help reduce defects and improve manufacturing performance through continuous improvement initiatives.
• Carry out internal audits and support Factory Production Control (FPC) audits.
• Conduct incoming goods inspections and support supplier quality activities.
• Produce dimensional reports (ISIRs) when required.
• Support new product introductions, ensuring quality requirements are met.
• Maintain the calibration system, ensuring measuring equipment remains compliant.
• Work collaboratively across production, engineering and supply chain to resolve quality concerns.
• Assist with customer quality investigations and implement effective corrective actions.
• Promote a positive quality culture throughout the business.

About You

We're looking for someone who enjoys working in a fast-paced manufacturing environment and has a proactive approach to quality and continuous improvement.

You'll ideally have:

• Previous experience in a Quality Assurance or Quality Engineering role within manufacturing or engineering.
• Experience using quality tools such as 8D, 5 Whys or Root Cause Analysis.
• Knowledge of ISO 9001 quality systems and internal auditing.
• Experience using precision measuring equipment and metrology techniques.
• Strong organisational skills with the ability to prioritise workload effectively.
• Good communication skills and confidence working with colleagues across multiple departments.
• Competent IT skills, including Microsoft Office. Experience with ERP systems would be advantageous.

What's on Offer?

• Salary of £33,000
• Permanent, full-time opportunity
• Excellent working environment with an outstanding team culture
• A business committed to continuous improvement and employee development
• The opportunity to make a genuine impact within a growing manufacturing operation

If you're looking for a role where your ideas are valued, your development is supported, and you'll be part of a business with a fantastic culture, we'd love to hear from you.  Please send your CV to (url removed)

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