Quality & Technical Manager

Location: West Midlands
Hours: Full-time (35 hours per week, with flexibility to meet business needs)
Sector: Steel | Metals | Oil & Gas | Engineering

About the Role

We’re recruiting for an experienced Quality & Technical Manager to join a well-established business supplying steel and tubular products into the Oil & Gas sector.

This is a hands-on, varied role where you’ll be responsible for ensuring technical compliance, maintaining quality standards and providing technical support across Sales, Operations and external customers. You’ll play a key role in delivering excellent customer service while driving continuous improvement across quality processes.

If you have a background in metals, engineering or Oil & Gas and enjoy solving technical challenges in a collaborative environment, we’d love to hear from you.

Key Responsibilities

• Ensure technical and quality requirements are correctly reviewed and implemented
• Carry out contract reviews, certification checks and resolve technical or quality-related issues (e.g. NCRs, MRBs, final documentation, ITPs, SMDLs)
• Support Sales teams with technical expertise and ensure customer requirements are clearly understood
• Liaise with mills, suppliers, subcontractors and test houses to ensure compliant product delivery
• Follow up with customers and suppliers to ensure timely resolution of technical matters
• Support customer enquiries, including material selection and specification handling
• Manage technical documentation, certifications and inspection records
• Support internal and external audits (ISO, customer and supplier audits)
• Monitor and improve quality processes and contribute to continuous improvement activities
• Provide technical support and contribute to internal training where required
• Maintain and update technical specifications and ensure compliance
• Use laboratory equipment where required (e.g. hardness testing, visual inspection, PMI)
• Support inspection and documentation activities linked to customer and project requirements
• Collaborate closely with colleagues across Sales, Quality and Operations
• Act responsibly with regard to health, safety and compliance requirements

About You

We’re looking for someone who has:

• Background in metals, materials, engineering or a related field
• Relevant qualification (HNC / degree preferred)
• Experience in steel, metals or Oil & Gas environment
• Good understanding of technical specifications, quality processes and certification requirements
• Ability to use laboratory equipment where required (e.g. hardness testing, visual inspection, PMI)
• Ability to work effectively across Sales, Operations and Quality

Desirable Experience

• Materials testing or NDT certifications
• Experience with relevant Oil & Gas standards (e.g. API, ASTM, NORSOK) is an advantage

What You’ll Receive

• A varied and technically interesting role.
• The opportunity to work with a respected international business
• A collaborative and supportive working environment.
• Competitive salary and benefits package including Bonus, Healthcare and much more

If you’re an experienced Quality & Technical professional looking for your next challenge, we’d love to hear from you.