Quality Technician in Birmingham, West Midlands
Posted by Pertemps Specialist Talent Solutions
Salary: £30,000 – £36,000 DOE
Hours: Monday–Thursday 7:30am–3:45pm | Friday 7:30am–1:30pm
Permanent | Manufacturing / Engineering Environment
We are currently recruiting for a Quality Improvement Inspector / Technician to join a well-established manufacturing business and play a key role in supporting quality, process improvement and continuous improvement across the operation.
This is a hands-on, shop-floor-based role working closely with the Production, Process Engineering and Quality teams. You will be responsible for supporting day-to-day quality and processing issues, while also driving structured improvements that enhance product quality, reliability, efficiency and overall operational performance.
The successful candidate will be practical, quality-focused and solutions-driven, with the confidence to investigate problems, work with suppliers and production teams, identify root causes and implement effective corrective actions.
Key Responsibilities
- Take ownership of quality and process controls within the manufacturing environment.
- Support the identification, investigation and resolution of daily production quality issues.
- Manage supplier quality defect rejection reporting and support the resolution of non-conformances.
- Work directly with suppliers on the inspection and validation of components and parts.
- Ensure corrective actions are completed accurately and within agreed timescales.
- Identify and deliver quality improvement projects to improve operational performance.
- Collect, analyse and monitor quality data to identify trends, variation and opportunities for improvement.
- Support compliance with the company's Quality Management System.
- Support New Product Introduction (NPI) and the release of new projects, including quality inspection and part homologation.
- Review and improve process control activities to reduce variation and improve consistency.
- Create and maintain working instructions, quality documentation and key process information.
- Support product audits and wider internal and external quality activities.
- Provide technical and quality support to customers where required.
- Support the Product Evaluation Centre during holiday periods.
- Champion Lean Manufacturing and 5S principles throughout the business.
- Work closely with Production and Engineering teams to improve efficiency, productivity and reduce costs.
- Contribute to a culture of continuous improvement across the organisation.
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We are looking for someone who is quality-focused, practical and solutions-oriented, with the ability to work confidently at all levels of the business.
You will ideally have experience within a manufacturing, engineering or quality environment and be comfortable working hands-on within a production setting.
You should have:
- Minimum 5 years' experience within a production/manufacturing environment.
- Experience working directly with suppliers and dealing with supplier quality issues.
- Experience working with quality systems and processes.
- Strong problem-solving and root-cause analysis skills.
- Good computer skills, particularly Microsoft Excel.
- The ability to collect, interpret and use data to drive improvements.
- A proactive approach and the ability to work using your own initiative.
- Strong communication skills and the confidence to work with production teams, engineers and suppliers.
- A good team-player mentality.
- A flexible approach to supporting the wider business.
- A genuine interest in quality, continuous improvement and manufacturing excellence.
- £30,000 – £36,000 salary, depending on experience.
- Monday–Thursday 7:30am–3:45pm.
- Friday 7:30am–1:30pm.
- A permanent position within an established manufacturing environment.
- A varied, hands-on role with the opportunity to make a tangible impact on quality and operational performance.
- The opportunity to work across Quality, Production, Engineering and Supplier Management.
- A role with genuine scope to drive continuous improvement and develop your career.
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