Quotations Clerk

Location: Southampton
Salary: Up to £30,000
Hours: Monday to Friday - 09:00-17:30

We are currently recruiting for a Freight Quotations Clerk to join a busy freight and logistics team.

This is a great opportunity for someone who enjoys dealing with customers, working with figures and providing a fast, accurate service. You'll be responsible for preparing freight quotations, responding to customer enquiries and following up opportunities to help turn quotes into bookings.

• Preparing freight quotations using the company's 360 portal and in-house systems
• Ensuring quotations are accurate and sent to customers quickly
• Following up quotations with customers by phone
• Asking the right questions to understand customer requirements and maximise booking opportunities
• Monitoring and mapping competitor activity
• Providing feedback to management and the team leader that could help secure future bookings
• Building positive relationships with customers through professional and friendly communication

• Good customer service skills, both by phone and email
• Strong attention to detail
• Comfortable working with basic maths and using a calculator
• Good basic IT skills
• Confident speaking with customers and asking relevant questions
• Organised, proactive and able to work to a fast turnaround

Previous experience within freight forwarding, logistics or a quotations environment would be advantageous, but attitude, customer service skills and attention to detail are key.

WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities.

WR Logistics is acting as an Employment Agency in relation to this vacancy