Receptionist - Full time - West End

Your new company
You will be joining a prestigious, corporate London-based office operating at the highest professional standards. This is a fast-paced, client-facing environment where excellence in service delivery, presentation, and organisation is essential. The company offers a premium workplace with strong benefits and a collaborative team culture. You will be the face of the organisation, delivering a consistently exceptional 5* service to clients, guests and internal stakeholders.

Your new role

• Monday to Friday, 09:00 - 18:00 (flexibility may be required)
• Meeting and greeting clients, announcing guests and managing front-of-house
• Managing meeting rooms, bookings, and ensuring all areas are prepared to a high standard
• Liaising with PAs/EAs (including senior leadership support) to coordinate meetings and events across multiple offices globally
• Coordinating catering requirements
• Managing switchboard operations, screening and forwarding calls professionally
• Handling post, deliveries and courier arrangements (DHL, FedEx, Royal Mail, etc.)
• Maintaining office systems, records, and ensuring data accuracy and daily back-ups
• Supporting office upkeep, reporting maintenance issues promptly and liaising with facilities
• Managing office security processes, including access passes and adherence to procedures
• Carrying out general administration including printing, binding, filing and drafting formal correspondence
• Maintaining relationships with suppliers and ordering office equipment and stationery
• Handling enquiries professionally across face-to-face, telephone and email communication
• Supporting transport arrangements for senior stakeholders
• Managing tenant requests and contributing to a smooth office experience

What you'll need to succeed

• Outstanding communication skills and a professional, polished manner
• Strong organisational and multitasking abilities
• The ability to think quickly and make decisions confidently on the spot
• Experience managing conflict and problem-solving effectively
• A positive, approachable, and customer-focused attitude
• High attention to detail and the ability to work under pressure
• Proficiency in Microsoft Word, Excel, and Outlook

What you'll get in return

• Salary: £36,000 per annum
• Bonus: Up to 12% annual performance-based bonus
• Lunch allowance: £780 per annum
• Life insurance (3x annual salary
• Personal accident insurance (up to 2x annual salary)
• Private pension scheme & medical insurance
• Travel insurance

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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