Reconnect+ Support Worker

Role:               Reconnect+ Support Worker

Based:           Lewisham/New Cross

Rate:               £15.50 PAYE or £20ph umb

Start Date:      ASAP

Duration:        Temp ongoing

Hours:            Mon – Fri 9am – 5pm

 Our client, a specialist charity, are recruiting for a Reconnect+ Support Worker to provide specialist person centred support services to women with multiple needs such as substance misuse issues and/or mental health issues on release from prison.

Synopsis of duties:

• Take responsibility for the effective day to day management and smooth operation of the project.
• Complete star needs assessments; draft, implement and regularly review a trauma informed, person centred, support and action plan to meet the individual needs of women referred to the project.
• Carry out thorough risk assessments in conjunction with the women and any other relevant agencies, implement person centred risk management plan and regular reviews.
• Carry out initial assessments of new referrals.
• Provide effective advice and advocacy services to ensure that women receive their statutory rights in respect of housing, benefits, etc.
• Ensure effective partnership working with other relevant agencies.
• Provide resettlement advice and support to women who have left the project.
• Develop and run group sessions/activities which meet the needs of the women and aims of the project.
• Participate in the Out of Hours on call rota as required.
• Ensure that women accessing the Project understand and comply with the Service User Agreement and the terms of their occupancy agreements. Housing management 
• Monitor Rent accounts weekly, ensuring that rent and service charge collection is maximised, and arrears minimised.
• Issue occupancy agreements and induct new service users into the service.
• Preparing rooms for residents as required
• Ensure that voids are actively managed and that empty rooms are let within the target timescales.
• Take appropriate action in respect of breaches of licence agreements in line with policy and in consultation with the manager.
• Carry out regular health and safety checks in line with policy.
• Ensure repairs are reported promptly and work completed within appropriate timescales, ensuring the continued provision of good quality housing, equipment, fixtures, furnishings, and fittings.
• Organise and facilitate night staff team meetings.
• Co-ordinate and oversee the night/weekend staffing rota.
• Ensure service user files and support plans and other written documents are accurately completed and clear, and that data is entered onto relevant computer/paper-based systems in a timely fashion.
• Provide accurate and timely information or data reports to the Deputy manager as requested.

Essential Requirements

• Experience of working/delivering support to women involved in the Criminal Justice System (CJS) 
• Experienced in meeting the support needs of women and appropriately advocating on behalf of service users.
• Experience of working collaboratively with external agencies. 
• Experience in creating and facilitating activities with a service user led approach
• Enhanced Adult and Child DBS on the update service or dated within the last 12 months

 Supporting Futures Consulting acts as both an employer and an agency