Refuse Supervisor
Hales Group
Great Yarmouth
£15.00+ per hour + Class 2 driver allowance
37 hours per week | Temporary to Permanent
Tuesday to Friday | 5:45am start (9.25-hour shifts)
Hales Group are delighted to be supporting our client in recruiting for a Refuse Supervisor to join their Waste Management team in Great Yarmouth. This is an excellent opportunity for an experienced and proactive individual to take on a key operational role, supporting the delivery of efficient and compliant refuse services.
This role offers the chance to step into a well-established team environment with real responsibility and opportunity to make an impact.
Key Responsibilities
- Support the Refuse Assistant Manager with the day-to-day running of refuse operations across domestic, garden, food, and commercial waste collections
- Supervise frontline teams, ensuring effective allocation of staff and smooth running of planned routes
- Conduct morning briefings, distribute keys, and assign missed bin work to crews
- Monitor operational performance through regular checks, ensuring standards are met and issues are addressed
- Manage employee relations tasks including return-to-work meetings, absence documentation, and one-to-ones
- Assist with rota planning, annual leave coordination, and resource management
- Respond to customer queries and complaints, liaising with internal teams to resolve issues efficiently
- Oversee vehicle and equipment usage, ensuring compliance and reporting any faults
- Provide cover for the Refuse Assistant Manager when required
- Support operational duties where needed, including frontline work during periods of absence
- Maintain high standards of health & safety and ensure all procedures and PPE requirements are followed
- Previous operational or supervisory experience is essential; however, candidates from outside the waste industry with transferable skills will be considered
- A Class 2 (Category C) HGV licence is desirable but not essential
- Valid CPC qualification (desirable)
- Understanding of transport legislation, including driver hours and the Working Time Directive (desirable)
- Strong leadership, communication, and organisational skills
- Ability to work under pressure in a fast-paced environment
- Proactive, reliable, and safety-focused approach
- Physically capable of supporting operational duties when required
- Tuesday to Friday
- 9.25-hour shifts (starting at 5:45am)
- Some additional Saturday and Bank Holiday working may be required
At Hales Group, we pride ourselves on delivering a tailored and supportive recruitment experience. Our experienced Consultants work closely with you to understand your skills and career goals, matching you with the right opportunity.
We process all applications in line with our Equal Opportunities policy and may contact you regarding future opportunities. If you prefer not to be contacted, please let us know.
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