Regional Operations Manager

Job Title: Regional Operations Manager – Multi-site retail cleaning

Salary: £36,000, company car, laptop, and smartphone

Locations: Covering Birmingham, Norwich, Leicester areas

Our client is a leading multi service provider in the UK Facilities Sector who are achieving outstanding growth. As a result, they are now looking to recruit a new position of Regional Cleaning Manager. The role will cover several convenience stores in and around the above areas

Key Responsibilities:

• Lead, motivate, and develop a team of Area Managers and Area Supervisors to achieve high performance.
• Build and maintain strong client relationships, ensuring excellent customer service and satisfaction.
• Oversee recruitment, performance management, and compliance with HR policies and procedures.
• Monitor operational standards, productivity, and contract compliance to drive continuous improvement.
• Ensure Health & Safety compliance, including risk assessments and operational documentation.
• Manage budgets and control labour, materials, equipment, and consumable costs to maximise profitability.
• Review contracts and KPIs regularly to improve efficiency, productivity, and financial performance.
• Lead by example, fostering a positive, accountable, and high-performing culture.

Ideal candidates will live in and around London, Kent or East Sussex

Candidate Background & Experience:

• Proven experience managing large, multi-site cleaning operations.
• Strong customer focus with excellent communication and relationship-building skills.
• Background in retail, hospitality, leisure, or other fast-paced environments.
• IT literate, with proficiency in Excel, Word, and email.
• Highly organised, able to manage multiple priorities effectively.
• Positive, proactive, and results-driven with a strong work ethic

Interested candidates should forward their CV in strictest confidence to Paul Davidson @ PDA Search & Selection Limited.