Regional Support Manager - Learning Disability

As the Regional Support Manager, you will oversee and strengthen regulatory compliance of our supportive living houses for younger adults across the Yorkshire region. You will ensure the delivery of high-quality, person-centered care that empowers young adults with diverse needs—including learning disabilities, mental health challenges, and autism—to live independently and thrive.

Key Responsibilities/ Operational & Quality Excellence:

• Ensure all supportive living houses meet and exceed Care Quality Commission (CQC) standards, local authority regulations, and internal KPIs.
• Conduct regular compliance audits, implement robust action plans, and drive continuous improvement across all regional services.
• Act as a key escalation point for safeguarding concerns, ensuring all incidents are reported, investigated, and resolved in line with local procedures.
• Mentor, and coach House Managers, fostering a culture of accountability, empathy, and professional growth.
• Oversee regional recruitment, retention strategies, and workforce planning to minimize agency reliance and ensure safe staffing levels.
• Conduct regular supervisions, appraisals, and manage performance or disciplinary matters effectively.
• Manage regional budgets, control operational costs, and optimize resources without compromising care quality.
• Work closely with local authorities, social work teams, and commissioners to manage referrals, transitions, and maintain high occupancy rates.
• Ensure support plans are highly individualized, actively promoting independence, education, employment, and community integration for our younger adults.
• Build and maintain strong relationships with families, advocates, multidisciplinary health teams, and local commissioning groups.

Person SpecificationQualifications & Experience

• Minimum of 3–5 years of multi-site management experience within the health and social care sector.
• Proven track record of managing supportive living services specifically for younger adults (18–35) with learning disabilities, autism, or complex needs.
• Deep understanding of CQC regulations, the Health and Social Care Act, and safeguarding protocols.
• NVQ/QCF Level 5 in Leadership and Management for Health and Social Care (or equivalent), or a willingness to work toward it.

Skills & Attributes

• Full UK driving license and access to a vehicle for frequent travel across the Yorkshire region.
• Exceptional interpersonal skills with the ability to communicate effectively with residents, staff, and external commissioners.
• Ability to work dynamically under pressure, handle crises calmly, and participate in an on-call rotation if required.

What We Offer

• Competitive salary and performance-related bonuses.
• Car allowance or company mileage scheme.
• Generous annual leave entitlement.
• Access to continuous professional development and executive coaching.
• Supportive, values-driven regional team culture.