Registered Manager

CQC Registered Manager

Banquo - Part of Prospero Group

London Office | £55,000 - £60,000

Banquo is seeking a highly motivated Registered Manager with a proven track record in domiciliary care to lead our London operation and ensure the delivery of safe, effective and outstanding services.

We are looking for a leader who combines operational excellence, regulatory expertise and strong people management skills to drive service quality and sustainable growth.

The Role

As the CQC Registered Manager, you will have overall responsibility for ensuring the service consistently exceeds regulatory requirements while delivering exceptional person-centred care.

Your responsibilities will include:

Leadership & Operations

• Managing day-to-day service delivery.
• Leading office and care teams.
• Driving workforce engagement and retention.
• Monitoring operational performance and KPIs.
• Supporting strategic growth objectives.

Quality & Compliance

• Maintaining full compliance with CQC regulations.
• Managing audits, reviews and governance processes.
• Overseeing incident management and safeguarding responses.
• Ensuring robust care planning and risk assessment practices.
• Maintaining inspection readiness.

Workforce Management

• Recruitment, onboarding and retention.
• Staff supervision and performance management.
• Training and development oversight.
• Managing annual leave, sickness and workforce planning.

Stakeholder Management

• Developing strong relationships with service users, families, commissioners and healthcare professionals.
• Representing the organisation professionally across all external partnerships.

Essential Requirements

• NVQ Level 5 Health and Social Care (or equivalent).
• Minimum three years' experience within domiciliary care.
• Proven leadership and management experience.
• Excellent understanding of:
• Health and Social Care Act 2008.
• CQC Registration Regulations.
• Mental Capacity Act 2005.
• Safeguarding legislation.
• Strong commercial, operational and organisational skills.

What Success Looks Like

• High-quality, safe and compliant services.
• Engaged and supported staff teams.
• Positive service user outcomes.
• Strong regulatory performance.
• Effective governance and continuous improvement.

At Banquo, we are committed to delivering services that genuinely improve lives. If you are an experienced care leader who shares that commitment, we would welcome your application.

Join Banquo and help shape the future of exceptional care.

IND-INT