Regulation Change Manager
General Dental Council · Direct employer
Salary: £53,247 - £62,644
Location: Birmingham – Hybrid – a minimum of two days in the Birmingham office – remaining days could be from home; there could also be a requirement to travel to London from time to time
Hours: Full-time
Contract: Permanent
About us:
Our primary purpose is to protect patient safety and maintain public confidence in dental services. To achieve this, we register qualified dental professionals, set standards for the dental team, investigate complaints about dental professionals' fitness to practise, and work to ensure the quality of dental education.
About the role:
Working closely with the Executive Director, Regulation and senior leaders, the Regulation Change Manager will lead the delivery and embedding of operational change to improve performance, outcomes, patient safety, and service effectiveness.
The role will manage major improvement initiatives, focusing on stakeholder engagement, change adoption, leadership alignment, and building continuous improvement capability.
It will support strategy development and ensure effective delivery, helping services remain efficient, proportionate, compliant, and outcome-focused. This includes driving operational redesign, workforce adoption, and sustainable behavioural change.
The postholder will work across teams, influence senior stakeholders, and promote a culture of accountability, improvement, innovation, and learning.
Reporting to an Executive Director, the role operates at a senior level and is accountable for delivering significant service improvements across the Directorate.
Key Responsibilities
- Deliver major change and improvement programmes, ensuring readiness, sustainability, and continuous improvement
- Drive adoption of new ways of working, supporting managers and building engagement and accountability
- Lead operational improvements to enhance quality, efficiency, and patient safety, resolving performance issues
- Translate strategy into delivery and provide clear reporting, assurance, and recommendations to leadership
- Manage risks, influence stakeholders, and support decision-making
- Ensure compliance, governance, and oversight, monitoring delivery against objectives
Person specification:
Essential
- Strong experience leading people-focused organisational change and embedding new ways of working
- Proven ability to influence senior and executive stakeholders and drive behaviour change
- Experience delivering stakeholder engagement across multiple channels
- Significant experience leading end-to-end operational improvement or service transformation
- Experience delivering change in regulated environments and translating strategy into delivery
- Strong governance, compliance awareness, and analytical/problem-solving skills
- Experience producing executive-level reporting and supporting senior decision-making
Desirable
- Experience in healthcare, professional, or public sector regulation
- Change management qualification (e.g. APMG, MSP, Prosci, PRINCE2 Change)
- Lean Six Sigma or similar qualification
- Experience supporting Executive Director or Board-level decision-making
Benefits:
The GDC is committed to creating a diverse and inclusive workplace that provides an environment that reflects our values and culture and allows employees to flourish.
To support this, we offer a range of family-friendly, inclusive employment policies, including flexible working arrangements from day one and employee networks that aid growth and development.
Some of our benefits include:
- 27 days' holiday (plus 8 bank holidays) - rising to 30 days (plus 8 bank holidays) after 2 years’ service
- Flexi-time scheme
- Employer pension contributions up to 10%
- Buy/Sell annual leave
- Enhanced Maternity, Paternity and Adoption leave from 1 year’s service.
- Life assurance, income protection plan and enhanced sick leave policy
- Staff discounts including eye care contributions and discounted gym membership
We encourage and support the recruitment, retention, and career development of people from as wide a range as possible of ethnic, cultural and social backgrounds.
How to apply:
To apply, please click the ‘apply’ button.
As part of your application, you are required to submit a supporting statement. For this, we would like you to expand on your experience in the areas listed in the person specification above.
Closing date: 23:59 22 July 2026
Please note that we reserve the right to bring this recruitment campaign to an end without notice, and we encourage all interested candidates to apply as soon as possible.
Please no agencies unless instructed otherwise.
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