Rent Income Officer in West End, London

Spencer Clarke Group are seeking a Rent Income Officer for a local authority in West London.

In this role, you will manage rent arrears, maximise income collection, negotiate repayment arrangements and support tenants to sustain their tenancies.

*Duties: *

• Manage rent accounts, monitor arrears and take prompt action to maximise rent collection.
• Negotiate repayment arrangements with tenants and provide advice on welfare benefits and financial support.
• Prepare legal notices, court documentation and attend hearings relating to rent arrears and possession proceedings.
• Conduct tenant interviews and home visits, working with internal teams and external agencies to support tenancy sustainment.

*Qualifications and Experience: *

• Previous experience working as a Rent Income Officer within a local authority or social housing provider is essential.
• Proven experience managing rent arrears caseloads, recovering debt and negotiating repayment plans.
• Experience preparing legal notices, court documentation and handling possession proceedings.
• Strong working knowledge of housing legislation, welfare benefits, Universal Credit and rent collection procedures.

What's on offer:

Salary: £30ph

*may negotiate higher for exceptional candidates, based on experience*

Contract type: 3-6 - months minimum

Hours: Monday to Friday, 36 hours per week

How to apply:

• Once your CV is received, if you are successful, you will be contacted.
• Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion.
• For any further questions, please contact Taylor Kirkham on (phone number removed).

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