Repair Sales Coordinator

Job Title: Repair Sales Coordinator

Location: Ashford, Kent

Salary: Competitive

Job Type: Full time, 12 Month Fixed Term Contract

About Us:

Boon Edam is the world market leader in commercial, high-end entry solutions, and we operate globally. We have manufacturing facilities in Holland, North America, and China and a network of international sales offices that provide support to customers worldwide.

About the Role:

Are you looking for a new career opportunity within a diverse, globally recognised company in the construction industry? Do you have a track record of excellent customer service and administration skills with a desire to deliver results? If so, our Repair Sales Coordinator role might just be the new career choice for you. We're looking for a confident individual to join our team.

What do we expect from you:

As a Repair Sales Coordinator, you will be responsible for the sale of fixed-priced repairs, glass, supply-only parts and retrofits. You will produce accurate and timely quotations for customers, ensuring all information is entered into the CRM system and followed up via appropriate communication with the customer. You will be required to process incoming orders ensuring that customers provide the correct information.

You will also be required to liaise with the field-based Area Service Sales Managers to ensure a high level of customer service is delivered at all times. The role is both challenging and fast-paced and will require the ability to work on your own initiative as well as part of a team.

This role is a fixed term contract of 12 months, with no guarantee of extension at the end of the period.

The position is based at our office in Ashford, Kent. Working hours are Monday - Friday, 8:30 - 17:00, although some flexibility will be required. The successful candidate will need to live within a daily commutable distance. We offer an attractive salary and benefits package as well as a friendly working environment.

What skills and experience are required to perform this role?

• Proven customer service skills with experience in a direct customer facing role
• Highly organised with good administration skills
• Excellent communicator able to build and maintain customer rapport
• Basic knowledge of UK geography
• Proficient in Microsoft Office Programmes
• Ability to work on your own initiative
• Knowledge of CRM systems is desirable but not essential
• Good literacy or numeracy skills

What can you expect from us?

• Hybrid working with a minimum of 3 days in the office available after an initial settling-in period of 4 weeks
• Generous and achievable OTE commission structure and further uncapped over-target earnings
• 23 days annual leave plus 8 public bank holidays
• Annual leave increases with the length of service
• Your birthday off
• Life insurance of four times your basic salary
• Company Pension scheme after 3 months of service with 9% employer contributions
• Membership to a Healthcare or Cash Plan scheme after probation

Additional Information:

Do you recognise yourself in the profile above? Then we gladly invite you to apply for this role by 23:59 on Sunday 12 July 2026. We reserve the right to close this advertisement early if we receive a high volume of suitable applications. The successful candidate will need to provide proof of right to work in the UK and will be subject to a basic DBS check.

Boon Edam Ltd. is an equal-opportunity employer. All applicants will be considered for employment without attention to age, race, religion or belief, sex, sexual orientation, gender identity or disability status. Please contact us to let us know if you need any reasonable adjustments during the recruitment process.

No agency support is required, thank you.

Please click on the APPLY button to send your CV for this role.

Candidates with the experience or relevant job titles of: Sales Administrator, Account Management, Lead Generation, Sales Coordinator, Sales Associate, Sales Support, Repair Sales Coordination, Customer Services, Customer Sales, Customer Sales Associate, Customer Services Administrator, Client Services Support, Customer Service Advisor may also be considered for this role.