Repairs Manager
Niyaa People Ltd
You will be based at their head office in Cardiff with hybrid working available
As the Repairs Manager , if you have a strong track record of managing a DLO and building up and upskilling a team, I want to speak with you
Benefits you’ll receive as the Repairs Manager:
- Hybrid and flexible working
- 9.2% pension contribution
- 25 days AL + BH, raising with time in service to 27
- Life assurance
- Lead on the delivery of a safe, high-performing and customer-focused multi-trade responsive repairs service, ensuring services align with organisational priorities and regulatory requirements.
- Hold overall accountability for repairs service performance, overseeing the use of KPIs, dashboards and data analytics to drive continuous improvement, inform decision-making and provide assurance to senior leadership.
- Manage the reactive repairs budget, ensuring effective financial control and value for money services.
- Lead the procurement, appointment and performance management of external contractors, ensuring contractual compliance, quality standards, and value for money outcomes for customers.
- Lead, manage and mentor the Repairs Team Operational Leads, setting clear direction and standards in line with industry best practice and ensuring robust training and development is in place.
- Significant experience within managing and delivering high quality repairs services
- Extensive knowledge of health and safety and other relevant legislation and regulations
- Knowledge of the WHQS (Welsh Housing Quality Standard), including HHSRS
- Experience managing a DLO
- Experience dealing with a customer contact centre
- Experience driving efficiency's and cost control
This role is offering a salary of £50,000-£60,000!
To register your interest, click apply now or call Kyle on (phone number removed)
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