Repairs Planner

Repairs Planner 

Location: Kingston Upon Thames

Salary: Up to £28,000 per annum

Contract: Permanent

Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services and social housing sectors.

We are currently working with a well-established contractor who is looking to recruit an experienced Repairs Maintenance Planner to join their busy team based in Kingston Upon Thames on a permanent basis.

This is a fast-paced and varied role, ideal for someone with experience in repairs and maintenance planning, scheduling or administration. You will be responsible for coordinating appointments, scheduling operatives and contractors, liaising with residents and supporting the successful delivery of responsive repairs and maintenance works.

You will also be responsible for the planning and coordination of damp and mould works, ensuring appointments are arranged efficiently and works are progressed within the required timescales.

Key Responsibilities

• Scheduling repair appointments and managing resident diaries.

   

• Planning and coordinating operatives' and subcontractors' workloads.

   

• Planning and coordinating damp and mould works, ensuring jobs are scheduled and progressed efficiently.

   

• Liaising with residents, operatives, supervisors and subcontractors regarding appointments and work updates.

   

• Raising, updating and closing jobs on internal systems.

   

• Monitoring outstanding repairs and damp and mould works, ensuring jobs are completed within agreed service level agreements.

   

• Handling incoming calls and emails from residents, clients and contractors.

   

• Supporting supervisors and contract managers with administrative duties.

   

• Maintaining accurate records and ensuring compliance with company procedures.

   

• Assisting the wider administration team with day-to-day office duties.

   

• Delivering excellent customer service and resolving scheduling queries efficiently.

   

• Monitoring workloads and prioritising urgent repairs where required.

   

Skills & Experience

• Previous experience as a Repairs Planner, Scheduler, Maintenance Coordinator or Administrator.

   

• Experience within social housing, property services or construction is highly desirable.

   

• Experience planning or coordinating damp and mould works would be advantageous.

   

• Excellent organisational and time management skills.

   

• Strong communication skills with the ability to liaise with a wide range of stakeholders.

   

• Ability to prioritise workload and work effectively in a busy, fast-paced environment.

   

• Good IT skills including Microsoft Office and scheduling systems.

   

• Strong attention to detail and a proactive approach to problem-solving.

   

• Customer-focused with a professional telephone manner.

   

If you are interested in this role, please reach out to Taylor Johnston.

Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. We are an equal opportunities employer.

INDTJ