Repairs Scheduler
Niyaa People Ltd
Offering £19–£21 per hour and the opportunity to work within a supportive team, this is an excellent opportunity for someone with strong planning and communication skills who enjoys working in a fast-paced environment.
In this position, you will be:
· Scheduling responsive repair appointments for in-house operatives and external contractors, while liaising with tenants to arrange appointments and provide updates
· Managing day-to-day administration and operatives' diaries to maximise productivity and minimise downtime
· Raising and managing works orders through the housing management system
· Monitoring repair progress and escalating delays, repeat visits or customer concerns where required
· Coordinating servicing, MOTs and maintenance for the company fleet, while monitoring compliance, vehicle records and mileage information
· Processing repair and fleet-related invoices, resolving discrepancies and ensuring timely payment
I'd love to speak to someone who has:
· Previous experience within a repairs scheduling, housing administration or customer service role
· Excellent organisational skills and the ability to manage multiple priorities
· Experience using databases or housing management systems
· A proactive approach and strong communication skills, with the ability to build positive relationships with customers, contractors and colleagues
· An NVQ Level 3 qualification or GCSEs (or equivalent) in Maths and English. A qualification in Database Management or Business Administration would be advantageous
This position is ideal for someone looking to develop their career within housing while working in a busy, customer-focused environment where they can make a real difference to the service.
If you are interested in this Repairs Scheduler role, apply online now or contact Charlotte Sutton at (url removed) for more information.
Application opens at the source listing. Free for jobseekers.