Reservations Agent

Customer Services Executive – Temp to Perm
📍 Location: Between Spalding & Boston
🕒 8 hours per day | Working hours between 10:00am – 6:00pm

Our client is looking for a Part Time Customer Services Executive to join their friendly and supportive team on a temporary to permanent basis.

This is an excellent opportunity for someone who enjoys speaking with people, delivering great customer service and working in a busy, fast-paced environment.

Key responsibilities include:

• Making outbound calls to customers to confirm and update information (approximately 150 calls per day)
• Providing accurate updates and maintaining customer records
• Supporting the team by handling overflow inbound calls
• Assisting customers with booking amendments and cancellations
• Delivering a professional and positive customer experience at all times

What we’re looking for:

• Confident and professional telephone manner
• Strong communication and customer service skills
• Comfortable working to call volumes and targets
• Good attention to detail and administration skills
• Ability to work effectively as part of a team

This is a fantastic opportunity to secure a permanent role with a well-established business and become part of a great team environment.

Interested? Contact Lee at Integrity Plus today for more information or to apply.