Resident Liaison Officer - Staines

Are you an experienced customer service professional within the housing regeneration sector?

A leading principal contractor specialising in cladding remediation, are currently looking to appoint a Resident Liaison Officer on a permanent basis to oversee a project across Staines. The company delivers high-quality, compliant, multi-million-pound cladding repatriations & regeneration contracts throughout London and the wider Southeast. As a Resident Liaison Officer, you will be responsible for overseeing the full customer journey, from pre‑start visits and resident profiling through to day‑to‑day communication, complaint handling, and post‑completion aftercare.

They believe that communication is key in delivery of a successful project, and as such their Customer Service Team are a valuable asset to our delivery team and the company.

If you have experience with customer service, ideally resident liaison experience within construction/social housing sector and are looking for a new opportunity, why not apply?