Resident/Tenant Liaison Officer in Camden, London
Posted by Think Recruitment
£21 – £22 an hour
Camden · Temporary
Tenant Liaison Officer (TLO)
Location: London (Camden)
Start Date: Monday 09/11/2026
Duration: Ongoing (March 2027 - further work likely)
Rate: £22 per hour | 8 hours per day
Mileage/Travel: Paid between sites
I'm working with a contractor who is looking for an experienced Tenant Liaison Officer to support a social housing refurbishment contract in Camden, London.
The Role:
- Acting as the main point of contact for residents throughout the refurbishment works.
- Liaising with tenants to explain upcoming works, timescales and any disruption.
- Arranging access to properties and coordinating appointments with site teams.
- Handling resident queries, concerns and complaints professionally.
- Keeping residents updated on progress and resolving any issues that arise.
- Working closely with site management and subcontractors to ensure works run smoothly.
Key Requirements:
- Previous experience as a Tenant Liaison Officer within social housing or refurbishment.
- Confident communicating with residents and dealing with queries or complaints.
- Strong organisational and administration skills.
Full UK driving licence and access to a vehicle preferred
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