Residential Support Worker

About the Role

We're recruiting on behalf of a specialist therapeutic children's residential home providing high-quality care and support for young people with complex emotional and behavioural needs.

The home offers a therapeutic, trauma-informed environment where staff work together to build positive relationships, promote emotional wellbeing and help young people achieve positive outcomes.

This is an ideal opportunity for caring, resilient individuals who are passionate about supporting vulnerable young people and making a lasting difference in their lives.

Key Responsibilities

• Build positive, trusting relationships with young people.
• Provide emotional, practical and social support, encouraging independence and community engagement.
• Act as a positive role model through your behaviour, communication and emotional regulation.
• Keep young people engaged through meaningful activities and structured routines.
• Use therapeutic approaches and effective de-escalation techniques to manage challenging situations safely.
• Follow Behaviour Support Plans, Individual Care Plans and Risk Assessments at all times.
• Maintain consistent routines and appropriate boundaries to help young people feel safe and secure.
• Complete accurate daily records, incident reports and care documentation.
• Work collaboratively with colleagues and external professionals to deliver outstanding care.
• Contribute to creating a safe, nurturing and therapeutic home environment.

Shift Patterns

• Set day shifts: 10:00am – 10:00pm
• Set waking night shifts: 10:00pm – 10:00am
• Part-Time: 3:00pm – 8:00pm (minimum 25 hours per week)
• Sleep-in shifts may be required when working back-to-back shifts.

What We're Looking For

We're looking for compassionate, patient and resilient individuals who understand the importance of relationship-based care.

Experience or knowledge of the following would be highly desirable:

• Therapeutic approaches to supporting young people.
• PACE (Playfulness, Acceptance, Curiosity and Empathy).
• De-escalation and safe physical intervention techniques.
• Understanding of trauma-informed practice and recognising individual triggers.
• Using non-judgemental, child-centred communication.

A Level 3 qualification in Health & Social Care or Residential Childcare is advantageous but not essential.

Essential Requirements

To be considered for this role, you must:

• Hold a full UK driving licence
• Have a current DBS registered on the Update Service or willing to obtain one
• Have at least 6 months' experience working with children or young people in one of the following settings: Children's Residential Care / SEN Schools / Youth Work / Children's Care or Support Services
• Have a good understanding of de-escalation techniques and managing challenging behaviour.
• Be committed to completing the Level 3 Diploma for Residential Childcare if not already qualified.
• Be flexible to work a rota including long days, waking nights, weekends and sleep-ins where required.

What You'll Receive

• Full induction and ongoing training.
• Funded Level 3 Diploma for Residential Childcare.
• Career progression opportunities within a growing organisation.
• The opportunity to work in a therapeutic, child-focused environment.

Apply Today

If you're passionate about supporting children and young people to reach their full potential and thrive in a therapeutic residential setting, we'd love to hear from you. Join a team where your commitment, compassion and resilience can truly change lives.