Resourcer

Your new company
Hays is a global leader in specialist recruitment, partnering with organisations across a wide range of industries to connect them with skilled professionals. With a strong international presence and deep market expertise, Hays supports both clients and candidates with permanent, contract, and temporary hiring solutions. Known for building long-term relationships, Hays combines sector knowledge with a people-focused approach to deliver high-quality recruitment services.
Your new role
As a Resourcer, you will play a key role in supporting the end-to-end recruitment process, ensuring candidates are sourced, vetted, and onboarded efficiently, while delivering an exceptional experience to both clients and workers.
You will be working closely with consultants, clients, and candidates, helping to fill a high volume of roles in a dynamic Heathrow-based operation.
Candidate Sourcing & Engagement

• Proactively source candidates using job boards, databases, and internal systems
• Screen and qualify candidates against job requirements
• Build and maintain a strong talent pipeline for current and future vacancies
• Conduct initial telephone interviews and pre-screening

Communication & Relationship Management

• Manage inbound and outbound calls with candidates and clients
• Maintain regular contact with candidates throughout the recruitment life cycle
• Build strong, long-term relationships to ensure repeat placements and referrals
• Communicate professionally via phone, email, and Microsoft Teams

Compliance & Onboarding

• Manage full compliance for candidates, ensuring all legal and client requirements are met
• Process Right to Work checks, DBS checks, 5-year referencing, and criminal record checks
• Assist candidates with airside pass applications, ensuring full documentation accuracy
• Maintain up-to-date records in line with GDPR regulations

Job Advertising & Administration

• Write engaging job adverts and post across the Hays website and external job boards.
• Keep candidate records updated within internal ATS systems
• Ensure all candidate data is accurate and compliant

Payroll & Timesheet Support

• Input and process weekly timesheet data accurately
• Liaise with payroll teams to ensure timely and accurate payments
• Cross-check and distribute weekly payslips
• Handle and resolve payroll and holiday-related queries

Performance & Targets

• Work towards and achieve agreed monthly KPI targets
• Support consultants in meeting team revenue and placement goals
• Maintain high levels of productivity and organisation in a fast-paced environment

Skills & Experience Required

• Previous experience in administration, recruitment, or customer service
• Strong attention to detail, particularly when handling compliance documentation
• Comfortable working in a target-driven or KPI-focused environment
• Sales experience, or a keen interest in developing sales skills within recruitment
• Excellent verbal and written communication skills
• Strong organisational and time-management abilities
• Ability to work both independently and collaboratively within a team
• Good working knowledge of GDPR and data handling practices

What you'll need to succeed

• Previous experience in administration, recruitment, or customer service
• Strong attention to detail, particularly when handling compliance documentation
• Comfortable working in a target-driven or KPI-focused environment
• Sales experience, or a keen interest in developing sales skills within recruitment
• Excellent verbal and written communication skills
• Strong organisational and time-management abilities
• Ability to work both independently and collaboratively within a team
• Good working knowledge of GDPR and data handling practices
• A proactive and positive attitude
• Someone who thrives in a busy, fast-paced environment
• A strong problem-solver who can manage multiple priorities
• A team player who is also comfortable taking ownership of tasks

What you'll get in return

• Salary: £25,000 - £27,000 + KPI-based monthly bonus
• Working hours: Monday to Friday, 08:30 - 17:30
• Opportunity for hybrid working
• Opportunity to develop a long-term career within recruitment, with opportunities for progression
• Exposure to a high-profile Heathrow operation
• Supportive team environment with ongoing training
• Access to a range of additional company benefits

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)