Revenues and Benefits Officer (General)

Niyaa People Ltd

A fantastic opportunity has become available for an experienced Revenues and Benefits Officer to join a busy local authority team on a fully remote working basis. This role offers flexibility, a supportive team environment, and the opportunity for contract extension beyond the initial term.
The successful Revenues and Benefits Officer will have strong experience within Housing Benefits processing and a full understanding of Civica systems.

Benefits of the Revenues and Benefits Officer role:
  • Fully remote working
  • Competitive rate of £30 per hour
  • Initial 3-month contract with potential extension
  • Supportive local authority environment
  • Immediate start available
Responsibilities of the Revenues and Benefits Officer:
  • Processing Housing Benefit and Council Tax Reduction claims
  • Managing Full Case Reviews accurately and efficiently
  • Handling HBMS and ATLAS notifications
  • Processing Universal Credit notifications
  • Working with VEPS and maintaining accurate records
  • Ensuring work is completed in line with legislation and procedures
  • Delivering excellent customer service and case management
Experience required for the Revenues and Benefits Officer:
  • Previous experience working within a Benefits processing environment
  • Strong working knowledge of Civica
  • Experience dealing with HBMS, ATLAS, VEPS, Full Case Reviews, and Universal Credit notifications
  • Ability to manage a high-volume caseload effectively
  • Strong attention to detail and communication skills
If this Revenues and Benefits Officer role is of interest, please apply directly or contact Olivia at (url removed)
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