Road Freight Operator

Job Title: Road Freight Operator

Location: Hounslow, Middlesex (commutable from Heston, Osterley, Isleworth, Feltham, Southall)

Salary: £35,000 - £38,000 DOE Including Bonus

Hours: Full-time, Monday–Friday + occasional weekend on-call rota

About the Role

We're looking for an experienced Road Freight Operator to join a busy logistics operation, coordinating road freight movements for imports, exports, cross trade, and domestic shipments. You'll be the key link between suppliers, hauliers, and internal teams — keeping goods moving on time, on budget, and fully compliant.

What You'll Be Doing

• Planning, booking, and managing road freight transport (inbound and outbound)
• Liaising with hauliers and freight forwarders to agree rates and schedules
• Monitoring shipments and resolving delivery delays proactively
• Preparing accurate transport documentation (CMRs, delivery notes, consignment/customs docs)
• Providing transport partners with clear collection and delivery instructions
• Supporting customs processes for import/export
• Monitoring KPIs and reporting on operational performance
• Acting as main point of contact between suppliers, warehouses, and internal teams
• Maintaining accurate records on the operational platform
• Participating in an on-call weekend rota

What We're Looking For

• Previous experience in logistics, transport coordination, or supply chain operations
• Solid understanding of road freight and customs processes
• Experience with purchase order systems and ERP software
• Strong attention to detail and time-management skills
• Confident communicator, comfortable negotiating with suppliers and hauliers
• Familiarity with UK/EU customs and road transport regulations (desirable)
• Experience with CargoWise and/or Lima (desirable)
• GCSEs including Maths and English (or equivalent)

Apply Now and someone within the Freight Team will be in touch within 24 hours to discuss next steps!