Sales Administrator in Kingswinford, West Midlands

Sales Administrator

£28,000- £30,000 DOE

Monday to Friday 8.30am- 5pm

Kingswinford, Office Based

Permanent

You'll support the sales team by handling customer enquiries, producing quotes, processing orders, maintaining accurate records, and providing excellent customer service. You'll work closely with other departments to ensure orders are processed smoothly and customers are kept informed.

Key Responsibilities

• Respond to customer enquiries via phone and email.
• Prepare and send accurate quotations.
• Update and maintain quotation and customer records.
• Process sales orders using Sage 200.
• Manage call-off orders and update Excel spreadsheets.
• Check order details, stock availability, and delivery dates.
• Coordinate collections and deliveries with customers and internal teams.
• Handle order changes, returns, cancellations, and customer queries.
• Support the wider sales team and provide cover during busy periods or absences.

Skills & Experience

• Previous experience in sales administration, order processing, or a busy office environment.
• Strong attention to detail and good numerical skills.
• Confident communicator with excellent written and verbal English.
• Competent with Outlook, Excel, and business systems.
• Experience with Sage 200 or similar ERP systems is beneficial.
• Organised, able to manage multiple priorities, and work effectively within a team.
• Commercial awareness and confidence handling pricing and order-related queries.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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