Sales Administrator in Stockport, Greater Manchester

An excellent opportunity has arisen to join a highly respected international engineering and manufacturing organisation, supplying specialist industrial products and solutions to customers across a diverse range of industries.

Our client is looking to appoint an experienced, organised and customer-focused Sales Administrator to join its established internal sales and customer support team.

This is an excellent opportunity for someone who enjoys being at the heart of a busy manufacturing or commercial operation, managing customer enquiries, preparing quotations, processing orders and coordinating with colleagues across different departments to ensure customers receive an excellent standard of service.

We are particularly interested in candidates who have previously worked within engineering, manufacturing, industrial distribution, technical customer support, spare parts, aftermarket sales or another product-led business.

The emphasis is on customer service, accurate administration, order coordination and developing strong relationships with existing customers.

Key Responsibilities

• Manage incoming customer enquiries via telephone, email and customer portals.

• Prepare accurate quotations based on customer requirements, product specifications and pricing information.

• Process customer sales orders using SAP, ensuring accuracy throughout the order lifecycle.

• Coordinate customer requirements from initial enquiry through quotation, order placement, manufacturing and delivery.

• Raise and process purchase orders for materials, products and stock replenishment.

• Liaise closely with Manufacturing, Production, Purchasing, Logistics, Technical Support and external sales colleagues.

• Monitor outstanding orders, production schedules, product availability and delivery lead times.

• Provide customers with regular updates on order progress, delivery schedules and outstanding enquiries.

• Assist with invoicing, credits, order amendments and general sales administration.

• Support stock availability enquiries, spare parts requests and customer order fulfilment.

• Maintain accurate customer records, quotations, orders and commercial information within SAP and other business systems.

• Follow up outstanding quotations and provide ongoing support to existing customer accounts.

About You

We are looking for a commercially aware, detail-oriented individual who enjoys working with customers and coordinating activities across a business.

Essential Requirements

• Previous hands-on experience using SAP, ideally for quotations, sales orders, purchasing, customer records or order administration.

• Experience in Sales Administration, Internal Sales, Sales Support, Customer Service, Order Processing or a similar customer-facing administrative role.

• Strong organisational skills and excellent attention to detail.

• Experience managing customer enquiries by telephone and email.

• Confident using Microsoft Office, particularly Excel and Outlook.

• Ability to coordinate with colleagues across different departments and manage multiple priorities.

• A professional, positive and customer-focused approach.

Who Should Apply?

We would particularly welcome applications from individuals currently working as:

Sales Administrator | Internal Sales Administrator | Sales Support Administrator | Sales Coordinator | Internal Sales Coordinator | Customer Service Coordinator | Customer Support Executive | Customer Account Coordinator | Sales Order Processor | Order Management Coordinator | Spare Parts Coordinator | Aftermarket Coordinator | Workshop Coordinator | Service Administrator | Commercial Administrator | Technical Sales Administrator | Sales Office Administrator | Customer Service Executive

If you have experience managing customer enquiries, quotations, orders or purchasing activities within a manufacturing or product-led business, we would be very interested in hearing from you.

What's on Offer?

• Salary of £30,000–£35,000 depending on experience.

• Monday to Friday working hours, 8:00am–4:00pm.

• Opportunity to join an established international manufacturing organisation.

• Friendly, supportive and collaborative working environment.

• Comprehensive product and systems training.

• Long-term career development opportunities within a specialist industrial business.

Apply Today

If you are an experienced Sales Administrator, Sales Coordinator, Customer Service Coordinator or Sales Support professional with practical SAP experience, we would welcome your application.

Apply today for a confidential discussion with Consulo Global.