Sales Administrator in Sudbury, Suffolk
Posted by Just Recruitment Group
£24,000 – £27,000 a year
Sudbury · Permanent
This is a varied and challenging role, ideal for someone who enjoys working in a fast-paced environment, has excellent attention to detail and takes pride in delivering outstanding customer service.
Key Responsibilities:
* Daily review and processing of customer schedules and sales orders.
* Accurate data entry and order management through customers' own online portals.
* Handling customer enquiries, resolving queries and proactively progressing orders.
* Liaising closely with internal departments, including Purchasing, Manufacturing and Despatch, to ensure orders are processed and delivered efficiently.
* Preparing commercial and export documentation.
* Supporting annual price increases and promotional activities for existing customers.
* Providing general sales administration support and helping to resolve day-to-day operational issues.
Approximately 75% of this position is administration-based and involves a significant amount of problem-solving, managing customer queries and ensuring orders run smoothly.
Essential Skills and Experience:
* Previous experience in a sales or customer-focused environment.
* Strong problem-solving and organisational skills.
* Excellent attention to detail and accuracy.
* Confident using Microsoft Excel.
* Ability to learn quickly and adapt to new systems and processes.
* A proactive approach, with plenty of initiative.
* A positive attitude and strong team-working skills.
Monday - Friday
9am - 5pm
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