Sales Administrator
Millbank Holdings
-Are you an accomplished Sales Administrator who has ideally worked previously in Motor Trade, Automotive, and/or Car Dealership environments?
-Would you like to work for one of the World’s most recognized and prestigious Motorcycle companies?
-Do you enjoy working as part of a busy sales administration team, who are passionate about providing exemplary customer service?
If your answer is “yes” to these three questions, please kindly read on……..
Our Client is one of the most iconic and well-known leading Motorcycle manufacturers in the World. Creating modern classics and with a healthy order book, it is our privilege to now be supporting them with the recruitment of an experienced Sales Administrator on what will be a 9-Month fixed term basis to cover a period of maternity leave.
Reporting to the UK Logistics Co-ordinator, as their Sales Administrator, you will play a pivotal role as the main point of contact for all Dealers in the UK for the sales department. Your understanding of the order processing system will be exemplary so that you are able to train both Dealers and staff in getting the best out of their industry leading technology. You will develop and manage manual order systems for situations when required (e.g. new motorcycle models). You will be the main point of liaison for all credit enquiries, DVLA and inter dealer transfers, along with coordinating warehousing and logistics.
On offer to the successful candidate is £35K pa (Pro-Rata), together with a full and comprehensive benefits package.
Your duties and responsibilities will be:
- You will be involved with all aspects of motorcycle, accessories and apparel sales administration, including vehicle registration, collecting and reconciling payments and assisting in the activation of customer finance agreements with the finance team. Customer liaison will play a large part in this role ensuring a smooth and efficient experience for their customers from start to finish, whilst ensuring all vehicles are progressed through from order to delivery correctly, efficiently and updating systems accordingly.
- Excellent communication, numeracy and computer skills to include Microsoft Office, SAP and Google together with an organised, efficient and proactive approach with attention to detail are essential. The ability to use initiative and to work in a focused team environment and independently, dedicated to excellent Customer Service.
- Their base is very loyal, so a passion for delivering customer service with a view to future business is vital.
- To be the main dealer contact point on all order enquiries, providing prompt, accurate and timely responses, along with problem resolutions.
- Receive and process all manual sales orders.
- Oversee the sales ordering system.
- Handle all credit queries and liaise with wholesale finance provider.
- Manage and apply new product order allocations.
- Training of staff and new dealers in the sales ordering systems.
- Manual order processing / modification based on backorders / credit held.
- Coordinate with logistics.
- DVLA - Vin release and inter dealer transfer.
- Supporting UK trade shows and events.
- Building and maintaining strong relationships with partners.
- Should ideally be qualified with a minimum of GCSE English and Math’s, although plenty of relevant experience will also be considered.
- Should be an experienced Sales Administrator, who has excellent customer service skills.
- An ability to work to a high standard, particularly a high attention to detail to ensure all paperwork is submitted securely and accurately is needed.
- Working independently or as a team, you will have the ability to engage with key stakeholders and customers to encourage a smooth and efficient service.
- Motor Trade, Automotive or Car Dealership experience is preferred, but not essential as full training will be provided.
- Previous experience of Vehicle Sales Administration would be advantageous, however as long as you are able to demonstrate previous experience in a busy administrational role training can be provided.
- An interest in/knowledge of Motorcycles is nice to have.
If you’re seeking a new opportunity and think you have the skills and experience for this role, then apply now or contact Jason Seed via LinkedIn.
Millbank Holdings Ltd is an equal opportunities employer committed to creating an inclusive and diverse workforce. We welcome applications from all suitably qualified individuals, regardless of background, and encourage candidates from underrepresented groups to apply.
We are proud to be a member of the Disability Confident Scheme, and we are committed to ensuring an accessible and supportive recruitment process for everyone. If you require any adjustments at any stage, please let us know and we’ll do our best to accommodate.
Millbank operates as both an Employment Agency and an Employment Business.
Apply Now →
Application opens at the source listing. Free for jobseekers.